Experience

Pellissippi State Community College

• United States
• Higher Education
• 500 - 600 Employee

• Director, Start Strong Center

  • Jul 2021 - Present

• Financial Aid Coordinator

  • Sep 2018 - Present

• Financial Aid Specialist

  • Feb 2017 - Present



Fox Valley Technical College

• United States
• Higher Education
• 700 & Above Employee

• Enrollment Facilitator

  • Jun 2014 - Feb 2017

  - Admissions: Student outreach and recruitment, process applications and determine student eligibility by program requirements, attach checklists and manage items as they are received, and send out correspondence - Customer Service: Assist, direct and facilitate student needs - Financial Aid: FAFSA applications, troubleshoot errors and FA questions, studentloan.gov website and other aid - Student Finance: Post student payments, establish payment plans, and coordinate collection agreements - Registration/Enrollment: Enroll and drop students, new student orientations and presentations, and assist instructors with enrollment overrides Show less



Community First Credit Union - Appleton Wisconsin

• United States
• Financial Services
• 200 - 300 Employee

• Member Education Coordinator

  • Oct 2011 - Jun 2014

  - Coordinate and implement financial literacy activities at K-12 schools - Plan, organize and direct the credit union’s financial activities and strategies related to the K-12 programs- Schedule, prepare and deliver member focused seminars on a variety of topics- Reach out to K-12 schools and build relationships with teachers, office staff and administrators - Plan, develop and maintain budgets for school programs- Document and track educational activities including attendance, branch network coverage, satisfaction, follow-up results and referrals- Assist with the Financial Wellness Center at Fox Valley Technical College- Assist the Marketing department with community events and other activities Show less

• Student Loan Coordinator

  • Aug 2007 - Oct 2011

  - Counsel students and parents on the importance of higher education- Assist students and parents with finding the means to pay for higher education- Develop and lead several seminars a year on preparing and paying for college- Train Member Service Representatives on programs regarding financial aid, including new Federal Programs and regulation changes that are occurring- Manage student loan disbursements to colleges and students- Answer all questions students/parents may have regarding financial aid and the FAFSA application; in addition, provide assistance to families as requested when completing the FAFSA application- Work with families to determine the accurate loan size needed to cover educational expenses Show less

• Member Service Representative

  • Jun 2005 - Aug 2007

  - Opened and supported deposit accounts for member- Prepared loan applications from beginning to end and completed files- Assisted members with service needs including wire transfers, payroll deduction/direct deposit, check cards, and statement queries- Educated and assisted members with their financial options- Addressed all member questions in regards to loans and their accounts