Experience

VIDA

• Medical Equipment Manufacturing
• 1 - 100 Employee

• Operational Specialist

  • Apr 2023 - Present

  United States

• Administrative Assistant

  • Apr 2022 - Present

• Shipping Coordinator

  • Apr 2022 - Present



New York Dollar Store

• Store Manager

  • Dec 2019 - Apr 2022

  Muscatine December 2019 – Present Assistant Manager ● Manage store operations, loss prevention and make decisions that affect store performance and profitability ● Increase sales by maintaining sales floors, and enable flow of merchandise to ensure appealing experience ● Foster a collaborative and engaged environment, addressing, and managing associates’ needs and concerns ● Ensure consumer’s needs, complaints, and issues are successfully resolved ● Create schedules for employees;… Show more December 2019 – Present Assistant Manager ● Manage store operations, loss prevention and make decisions that affect store performance and profitability ● Increase sales by maintaining sales floors, and enable flow of merchandise to ensure appealing experience ● Foster a collaborative and engaged environment, addressing, and managing associates’ needs and concerns ● Ensure consumer’s needs, complaints, and issues are successfully resolved ● Create schedules for employees; approved or denied time off requests June 2012 – June 2015 Seasonal Sales Associate ● Demonstrated and promoted a hospitality mentality on the sales floor, ensuring exceptional customer service ● Facilitated positive customer experiences, increasing customer satisfaction by 15% ● Greeted and assisted visitors with questions and problems, data entry, and general clerical work ● Managed organization of front desk by filing papers and organizing supplies/materials Show less



Marine Credit Union

• United States
• Financial Services
• 200 - 300 Employee

• Consumer Loan Officer

  • May 2019 - Dec 2019

  La Crosse, Wisconsin ● Assisted consumers through loan application and approval process, educating them about loan issues as needed ● Collated and analyzed individual financial information in support of loan decisioning process ● Prepared loan documentation for processing, ensuring completion and accuracy ● Evaluated and recommended loan approvals, denials, and counteroffers based upon individual circumstances ● Proactively built relationships and networked with community contacts to promote business… Show more ● Assisted consumers through loan application and approval process, educating them about loan issues as needed ● Collated and analyzed individual financial information in support of loan decisioning process ● Prepared loan documentation for processing, ensuring completion and accuracy ● Evaluated and recommended loan approvals, denials, and counteroffers based upon individual circumstances ● Proactively built relationships and networked with community contacts to promote business growth Show less



University of Maine Dining Services

• Student Supervisor

  • Dec 2015 - Dec 2018

  Orono, Maine ● Ensured high level of customer service, answering questions, and addressing concerns or inquiries ● Assisted in training new student employees and ensured they understood their assigned tasks ● Communicated areas of concern about personnel, scheduling, and product inventory to management ● Translated safety procedures, manuals, and job descriptions into Spanish