Jessica Smith
Dispatcher at Freight Tec- Claim this Profile
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Bio
Experience
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Freight Tec
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Truck Transportation
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1 - 100 Employee
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Dispatcher
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Apr 2006 - Present
Customer Service-Data Entry-Answering Phones- Dispatch and Locate Trucking Companies to haul our freight-Reports- Vacation coverage for the Brokers in the office-Excel-Word Customer Service-Data Entry-Answering Phones- Dispatch and Locate Trucking Companies to haul our freight-Reports- Vacation coverage for the Brokers in the office-Excel-Word
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Customer Service
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Apr 2006 - Jun 2011
Truck Finder, Unbilled Aging Report, Excel an Word, Phone Answering, Processing Loads in VLP, Research on Freight Quotes and Locating Trucking Companies to haul our Freight.* I began my career at Freight Tec as a Truck Finder, my job was basically to make calls and find out where the trucks were going so that we could match the truck to the load. I was then promoted to Dispatcher which consisted of keeping track of where each load was and when it would deliver. Then I was promoted to Customer Service Rep with a customer base of my own.
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DSC Logistics
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United States
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Transportation, Logistics, Supply Chain and Storage
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700 & Above Employee
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Customer Service Rep
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Jun 1998 - Oct 2005
Answered Phones-Inventory Control-SAP-AS400-Excel-Word-Inbound/Outbound appt scheduling-Shipping and Recieving-Loading and Unloading of Trucks-Forklift and Pallet Jack Experience-Recoup and Line and Pallet picking
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Customer Service Rep
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Jan 1998 - Jan 2005
I was a Forklift/pallet jack operator that did line and pallet picking along with putting away freight and loading and unloading trucks. I did location audits and DSO removal to the recoup area. I was then promoted into the office where I worked with customers on shipping and receiving I did end of month reports, and worked on the AS400, SAP and RF units. I worked closely with the shipping and receiving office and would work over when it was needed. Since I was trained in most areas, I was able to help out where it was needed, including traveling to Ohio from California to help start up another DSC facility. I was also involved with the Safety Team that we had in place while I was with the company.* Scout (new DSC setup team) from CA to OH, Forklift/Pallet Jack Operator* Positive attitude, People PersonForklift Operator, Team Player, Safety Team, Cross trained
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Education
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East Union High School
General Studies