Experience

US Community Credit Union

• United States
• Financial Services
• 1 - 100 Employee

• Mortgage Clerk

  • Jan 2022 - Present



Enbright Credit Union

• United States
• Banking
• 1 - 100 Employee

• Branch Supervisor

  • Jul 2020 - Jan 2022

• Senior Member Service Representative

  • Dec 2019 - Jul 2020

• Member Service Representative

  • Nov 2018 - Dec 2019



FSNB

• United States
• Banking
• 1 - 100 Employee

• Customer Service Representative

  • Aug 2017 - Jun 2020



HHGregg

• Nashville, TN

• Operations Manager

  • Jul 2013 - Sep 2015

  · Check in transfer trucks and ship out product weekly. · Check in trucks and verifying any variances with management · Conduct daily spot check or cycle counts and email spot checks once verified with management. · Validate all returns from previous days business utilizing the Returns Reports · Manage all office functions including balancing of the store safe and counting down cash. · Acts as a role model and personally contributes to the attainment of store goals. · Open Customer Service counter and office in preparation for days business. · Perform ticket modifications for delivery resets or price modification. · Manage the office and all office paperwork. · Train new associates on Point-Of-Sale (POS) transactions and inventory control procedures. · Correspond with delivery office to improve and review delivery paperwork. · Supervise and make sure the condition of the warehouse is kept clean and in good condition for the store selling process. · Assist in resolving customer issues and complaints; escalate issues to management team as necessary. · Fill in scheduling voids for Customer Service Merchandisers when there is a call-in or personal day. · Manage and give daily tasks to warehouse staff and customer service merchandisers. Show less



Dillard's Inc.

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Mar 2008 - Feb 2012

  A non-commission sales associate responsible for aiding customers with their purchasing needs. Other responsibilities include: Managed inventory, Maintained a sales per hour quota, Operated a cash register including balancing register twice daily, Conducted weekly inventory markdowns, Executed managers request with special projects. A non-commission sales associate responsible for aiding customers with their purchasing needs. Other responsibilities include: Managed inventory, Maintained a sales per hour quota, Operated a cash register including balancing register twice daily, Conducted weekly inventory markdowns, Executed managers request with special projects.



Publix Super Markets

• United States
• Retail
• 700 & Above Employee

• Clerk

  • Feb 2003 - May 2009

  Assisted customers with their foodservice needs Performed excellent customer service, Completed phone orders, Closed the department without supervision, Utilized time management skills. Assisted customers with their foodservice needs Performed excellent customer service, Completed phone orders, Closed the department without supervision, Utilized time management skills.



WTW

• United Kingdom
• Financial Services
• 700 & Above Employee

• Imaging and Data Clerk

  • Jul 2000 - Oct 2002

  Scanned insurance documents and medical forms on a large scale scanner, Entered scanned batch into Microsoft Excel for payment, Generating clear and concise copies of text documents Competency in using computer scanners, photocopying equipment, and specialized software that creates and stores images on hard and back-up drives, Impeccable organizational skills, Simultaneously completed multiple projects on a daily basis, Acumen in alpha and numeric filing systems. Scanned insurance documents and medical forms on a large scale scanner, Entered scanned batch into Microsoft Excel for payment, Generating clear and concise copies of text documents Competency in using computer scanners, photocopying equipment, and specialized software that creates and stores images on hard and back-up drives, Impeccable organizational skills, Simultaneously completed multiple projects on a daily basis, Acumen in alpha and numeric filing systems.