Law Clerk

• Feb 2023 - Present

Regional Recruiter

• Jul 2022 - Oct 2022

Area Administrator

• Nov 2021 - Sep 2022

Full time Area Administrator supporting Operations and Human Resources with administrative tasks.

Customer Service Lead

• Nov 2019 - Sep 2022

Customer Service Lead assists the store management team with ensuring a distinctive shopping experience for all guests and executing store operations. Responsibilities •Interact with customers via phone and in-person to offer expert advice, while also processing and completing transactions. •Continuously learns about the industry, products and services through Dunn-Edwards Learning Network. •Ensure delivery of product as needed. •Efficiently take customer orders through various methods (email, phone, in-person) and process through point-of-sale Adheres to and assists Store Management team. Assist with maintaining proper merchandise inventory levels. The ability to stock and merchandise products according to planogram. •Modeling outstanding customer service and selling skills. •Allocating staff and resources to keep the sales floor stocked. •In absence of the Store Manager and Assistant Store Manager, takes full responsibility for all store operations. •The Customer Service Lead is often the shift supervisor when opening and/or closing and must direct store associates during these times. •Cash handling and key store holder. •POS and SAP experience Show less

Customer Service Representative

• Apr 2017 - Dec 2021

Full time CSR for Waste Connections covering all San Luis Obispo Garbage, South County Sanitary, Morro Bay Garbage and Mission Country Disposal. Responsibilities •Work in conjunction with other departments to resolve customer disputes. •Talk with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service. •Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders. •Use of software applications, at a minimum MS Word and Excel proficient. •Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints. •Work in a fast paced, cooperative, high call volume environment. •Solicit sale of new or additional services. Show less

Production Assistant

• Feb 2019 - May 2019

Production Assistant is responsible for day-to-day activities such as inventory and production support. •Ensuring that all activities are recorded, filed and executed accordingly. • Coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. •Duties include reviewing and distributing production, work, and shipment schedules; conferring with department supervisors to determine progress of work and completion dates; and compiling reports on progress of work, inventory levels, costs, and production problems. • Calculate Acreage •Partner with sales team to ensure all customer shipments are recorded •Records output of put way, germ counts, internal and external moves, plant ready, shipments in Navision or Agri ware. •Provide reports on greenhouse germination, update seed and plants inventory reports. •Prepare shipments in system for corporate billing office, receives packages from carriers such as UPS, FEDEX, etc. •Provide all plant information need for accounting department •Support head grower with reports or any information needed. Show less

Front Office Assistant

• Apr 2016 - Apr 2017

Full-time office assistant who would focus mainly in customer service and data entry. Responsibilities •Interact with customers and complete requests within a timely manner. •Fast-paced environment to multi-task and stay focused. •Answer phone calls and take produce orders for restaurants, catering events and schools across San Luis Obispo County. •Processing invoices. •Fax invoices to customer and vendors. Full-time office assistant who would focus mainly in customer service and data entry. Responsibilities •Interact with customers and complete requests within a timely manner. •Fast-paced environment to multi-task and stay focused. •Answer phone calls and take produce orders for restaurants, catering events and schools across San Luis Obispo County. •Processing invoices. •Fax invoices to customer and vendors.

Receiving Clerk

• Oct 2013 - Oct 2015

Responsibilities as a receiving clerk were to. •Check in trucks Inventory accuracy checks Label international shipments Double check receiving tags Assist truck drivers with any issues Quality Assurance Shipping/ Receiving Packing/ Consolidation Multitasking Responsibilities as a receiving clerk were to. •Check in trucks Inventory accuracy checks Label international shipments Double check receiving tags Assist truck drivers with any issues Quality Assurance Shipping/ Receiving Packing/ Consolidation Multitasking