Jessica Sicola

Customer Service Sales Specialist at MAGICMOTORSPORT SRL
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
IT
Languages
  • Inglese Professional working proficiency
  • Italiano Native or bilingual proficiency

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • YELLOW LEVEL CERTIFICATION
    ICYFF
    May, 2018
    - Oct, 2024
  • Attestato Formazione IVASS
    Il formatore Assicurativo IVASS
    Dec, 2016
    - Oct, 2024
  • certificate english b1
    ACE ENGLISH MALTA
    Sep, 2016
    - Oct, 2024
  • Livello B2 inglese
    Università Telematica Pegaso
    Sep, 2014
    - Oct, 2024
  • Certificazione informatica EIPASS
    EIPASS
    Jun, 2014
    - Oct, 2024

Experience

  • MAGICMOTORSPORT SRL
    • Customer Service Sales Specialist
      • Jan 2020 - Present

      Receiving and responding to questions related to products, promotions, orders, invoices, payments, complaints, returns, online platforms, incentives, terms and conditions. Management of communication channels (chat, ticket, email, calls); Receiving and responding to questions related to products, promotions, orders, invoices, payments, complaints, returns, online platforms, incentives, terms and conditions. Management of communication channels (chat, ticket, email, calls);

  • MAM
    • United States
    • Movies, Videos, and Sound
    • 100 - 200 Employee
    • HR assistant
      • 2018 - 2019

      Managing staff (organizing shifts, holidays, dealing with accident procedures, processing payroll, checking absences and attendance) Supervising the regulatory and administrating aspects relating to employees management Coordinating staff training (detecting employee training needs, developing training plans, etc.) Managing staff (organizing shifts, holidays, dealing with accident procedures, processing payroll, checking absences and attendance) Supervising the regulatory and administrating aspects relating to employees management Coordinating staff training (detecting employee training needs, developing training plans, etc.)

  • Generali Spa
    • Italy
    • Chemical Manufacturing
    • 1 - 100 Employee
    • Financial and Insurance Consultant
      • 2017 - 2018

      Reviewing clients' needs to identify suitable insurance packages; Maintaining knowledge on all complex policies and coverage details and assisting customers to complete all applications and forms and all required documents; Ensuring adherence to all customer service standards and ensuring implementation of safety practices. Savings management, short and long term investments, company insurance, life insurance, pension management Reviewing clients' needs to identify suitable insurance packages; Maintaining knowledge on all complex policies and coverage details and assisting customers to complete all applications and forms and all required documents; Ensuring adherence to all customer service standards and ensuring implementation of safety practices. Savings management, short and long term investments, company insurance, life insurance, pension management

  • Euroimpianti
    • Italy
    • Construction
    • 1 - 100 Employee
    • Administration Assistant
      • 2015 - 2016

      Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies. Preparing accounts and tax returns. Banks reconciliation; Maintaining the company purchase and sales ledgers; Monitoring spending and budgets. Auditing and analyzing financial performance. Financial forecasting and risk analysis. Advising on how to reduce costs and increase profits. Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies. Preparing accounts and tax returns. Banks reconciliation; Maintaining the company purchase and sales ledgers; Monitoring spending and budgets. Auditing and analyzing financial performance. Financial forecasting and risk analysis. Advising on how to reduce costs and increase profits.

Education

  • Rome Business School
    Master of Business Administration - MBA, Economia aziendale/manageriale
    2022 - 2023
  • VIU - Universidad Internacional de Valencia
    Master of Business Administration - MBA, Economia aziendale/manageriale
    2022 - 2023
  • Università Telematica Pegaso
    Laurea Magistrale LM in Scienze dell'Economia e della Gestione Aziendale, 110
    2016 - 2018
  • Università Telematica Pegaso
    laurea triennale in scienze economiche, Economia aziendale/manageriale
    2013 - 2016

Community

You need to have a working account to view this content. Click here to join now