Experience

HAMPTON PUBLIC SCHOOLS

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Library Technician

  • Dec 2022 - Present



Yorktown Public Library

• United States
• Libraries
• 1 - 100 Employee

• Library Assistant-Youth Services

  • Oct 2020 - Dec 2022

  Revitalized Homeschool programmingCollection developmentUpdate current collectionBuild displays around the current month's themeResearch new material for collectionRevitalized 1,000 Books before Kindergarten Assistant during story timesReader Advisor to patronsSupport patrons during registration of programsLead Summer Reading programFilmed digital videos of reading lists and book talksCreate promotions for upcoming programs and eventsCultivate book selection for delivery to Head Start Assistant during Teen programmingLed a program for tweensTrain Work as Required employeesBuild reading list to assist in reader advisory



City of Suffolk Virginia

• Recreational Facilities
• 200 - 300 Employee

• Library Assistant

  • May 2018 - Sep 2020

  • Reserve, circulate, renew, and discharge books and other materials • Fulfill reference inquiries request from patrons• Assist patrons in basic computer functions, find and use library resources, and provide technical assistance when needed • Process print library materials to prepare them for inclusion in library collections• Process outgoing and incoming Inter-Library Loans using the Online Computer Library Center (OCLC)• Research items to be added to the library collection• Inspect items for possible cataloging or labeling errors• Greet customers entering establishments• Be a part of a team to plan and execute a large program• Developed a Reader Advisory team and Instruct staff on upcoming best sellers and good reader advisory • Prepare program statistical data• Maintained/Repaired items in collection• Open and close library locations



City of Newport News

• Library Technician II

  • Dec 2015 - May 2018

  • Reserve, circulate, renew, and discharge books and other materials. • Answer routine telephone or in-person reference inquiries, referring patrons to librarians for further assistance, when necessary. • Help patrons find and use library resources, such as reference materials, audio-visual equipment, computers, and other electronic resources and provide technical assistance when needed. • Deliver and retrieve items throughout the library by hand or using pushcart. • Process print library materials to prepare them for inclusion in library collections.• Process 15-20 outgoing Inter-Library Loans using the Online Computer Library Center (OCLC).• Suggest items to be added to the library collection.• Inspect items for possible cataloging or labeling errors.• Receive payment by cash or check • Issue receipts and/or change due to customers. • Greet customers entering establishments.• Troubleshot user issues.• Train patron on basic technology skills• Prepare daily and monthly statistical date



Colional Williamsburg Foundation

• Guest Services

  • Mar 2015 - Nov 2015



York River State Park

• Office and Administration Speacilaist I

  • Aug 2014 - Feb 2015

  - Interact with park customers - Conduct sales with customers- Complete daily revenue reports- Maintain displays in museum - Assist in community events - Open and close office- Answer telephones- Take reservations for upcoming events- Make credit and cash deposits- Answer emails in regard to the park - Provide excellent customer service- Responsible for solely managing the office and gift shop during peer absences- Manage shift closure process for seasonal employees- Recruit Pass members



Fort Eustis

• Intern

  • May 2013 - Aug 2013

  -Researched for up-coming displays-Updated the photograph data base -Managed Social media account-Created reports for displays- Assisted with guided tours -Researched for up-coming displays-Updated the photograph data base -Managed Social media account-Created reports for displays- Assisted with guided tours



City of Norfolk, VA

• United States
• Government Administration
• 700 & Above Employee

• Computer Aid

  • Jun 2008 - May 2010

  - Support users concerning operational issues- Trained users on computers concepts- Maintained computer hardware and peripherals- Enforced library rules - Support users concerning operational issues- Trained users on computers concepts- Maintained computer hardware and peripherals- Enforced library rules