Jessica Schmidt

Head of Global Sales Systems & Processes at On AG
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Contact Information
us****@****om
(386) 825-5501
Location
Zurich, Switzerland, CH
Languages
  • German Native or bilingual proficiency
  • English Full professional proficiency
  • Spanish Elementary proficiency

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Bio

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Credentials

  • Sports Nutrition Coach
    Deutsche Sporthochschule Köln
    Dec, 2019
    - Nov, 2024
  • Weiterbildungszertifikat: Klima MOOC
    WWF
    Jan, 2017
    - Nov, 2024
  • Project Management Professional (PMP)®
    Project Management Institute
    Feb, 2019
    - Nov, 2024
  • Google Analytics Certification
    Google
    Oct, 2014
    - Nov, 2024

Experience

    • Switzerland
    • Sporting Goods Manufacturing
    • 700 & Above Employee
    • Head of Global Sales Systems & Processes
      • Aug 2022 - Present

      👟 Lead a team of system specialists, and process specialists to support our regional sales teams and partners👟 Define a strategy on how we best utilize our systems and tools to increase efficiency and reliability 👟 Shape processes and use of systems to support how we do business today and in the future👟 Define, prioritize and execute projects at the intersection of business and technology and impact the sales team and partners.

    • Project Manager
      • Feb 2021 - Aug 2022

      👟 Lead ERP implementation for B2B APAC & BR👟 Worked on continuous improvement strategy & projects👟 Conducted effective change management during ERP implementation for various regions

    • Health & Food Coach
      • Jan 2019 - Present

      🍎Creating an online community for everyone who is dedicated to a healthy body & mind 🍪Conducting online retreats and workshops reg. body & mind balance 🧘🏽‍♀️Teaching online & offline pilates & meditation classes 🍎Creating an online community for everyone who is dedicated to a healthy body & mind 🍪Conducting online retreats and workshops reg. body & mind balance 🧘🏽‍♀️Teaching online & offline pilates & meditation classes

    • Switzerland
    • Biotechnology Research
    • 1 - 100 Employee
    • Project Manager
      • Sep 2020 - Nov 2020

      💼Leading the project for Market Approval, reporting to COO ✏Implementing a project management structure supporting teams to perform their tasks to the best of their ability 😊Implementing communication & collaboration structure ensuring all relevant stakeholders are fully briefed 💼Leading the project for Market Approval, reporting to COO ✏Implementing a project management structure supporting teams to perform their tasks to the best of their ability 😊Implementing communication & collaboration structure ensuring all relevant stakeholders are fully briefed

    • Software Development
    • 200 - 300 Employee
    • Customer Success Operations Manager, PMP
      • Aug 2017 - Apr 2019

      🐝Implemented a new Learning Management System for customers & employees 🐝Built up a project management framework for PMO 🐝Developed & Executed a Learning & Development plan for employees 🐝Created and improved customer operation processes (e.g. customer onboarding) 🐝Speeded up the recruiting process for Customer Success Managers - hire faster and more efficiently 🐝Implemented a new Learning Management System for customers & employees 🐝Built up a project management framework for PMO 🐝Developed & Executed a Learning & Development plan for employees 🐝Created and improved customer operation processes (e.g. customer onboarding) 🐝Speeded up the recruiting process for Customer Success Managers - hire faster and more efficiently

    • Switzerland
    • Financial Services
    • 700 & Above Employee
    • Project Manager
      • Mar 2016 - Jul 2017

      🧍🏻‍♀️Developed & Implemented the group mentoring program “Mentoring for success” across UBS Switzerland 🏛Coached line managers on tools and methods for improving efficiency & effectiveness of processes 🏛Deployed future state processes, consistent with the Process Excellence Way 🏛Actively managed various stakeholders to keep them on the same page 🏛Supported cultural change towards a continuous improvement mindset 🧍🏻‍♀️Developed & Implemented the group mentoring program “Mentoring for success” across UBS Switzerland 🏛Coached line managers on tools and methods for improving efficiency & effectiveness of processes 🏛Deployed future state processes, consistent with the Process Excellence Way 🏛Actively managed various stakeholders to keep them on the same page 🏛Supported cultural change towards a continuous improvement mindset

    • United States
    • Software Development
    • 700 & Above Employee
    • Product Specialist
      • Oct 2015 - Mar 2016

      👩🏽‍💻Implemented Diversity programme “Women teaching Women to Code”💻Managed projects, and kept track of projects where my product area was a touchpoint💻Tested new processes and features before launch💻Strong collaboration with management and senior executives across all regions💻Acted as an interface between IT and business stakeholders💻Identify opportunities to improve processes, and find new ways to prevent fraudulent activity

    • Outsourcing Manager
      • May 2015 - Oct 2015

      🙌🏽Project as Vendor coach for implementing a new AdWords feature👩🏽‍🏫Worked with Vendor to deliver appropriate trainings to teams👩🏽‍🏫Onboarded all Online Specialists with relevant processes🤝Collaborated with cross-functional groups such as Product Management📒Acted as main knowledge POC 👩🏽‍💼Coached and mentored vendor teams to achieve aggressive targets 💻Created weekly EMEA reports in order to evaluate progress

    • Account Strategist
      • Mar 2014 - Oct 2015

      💁‍♂️Delighted Google AdWords & Google Analytics customers, through outstanding support👩🏽‍💼Coached & mentored new hires in handling customer requests and achieving goals 👩🏽‍💻Collaborated with Engineers, and Product team members on new feature development🙌🏽Implement creative ways to improve the team's customer satisfaction rate

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Associate Sales Consultant
      • Jan 2013 - Mar 2014

      Providing content regarding Cloud, Taleo, and Fusion HCM to the PreSales field during the Sales Cycle. Providing content regarding Cloud, Taleo, and Fusion HCM to the PreSales field during the Sales Cycle.

    • Germany
    • Software Development
    • 700 & Above Employee
    • Global IT, IT Strategy and Operations (IT Project Associate & Thesis Student)
      • Aug 2011 - Mar 2012

      Bachelor thesis “Development of a team diagnosis instrument in a global context” to identify strengths and chances of a teamMember of the program management team Workshop Facilitation ServiceVolunteer Ambassador for several student projects

    • HR Learning and Talent Management, Intern
      • Feb 2011 - Aug 2011

      Member of the global HR Learning and Talent Management teamHosted workshops as a facilitator with high flexibility in German and EnglishPrime contact for top talents, HR Business Partners and managers across the world in the Top Talent Fellowship Program

    • Germany
    • Automation Machinery Manufacturing
    • 700 & Above Employee
    • HR Internal training organization, Working student
      • Jul 2010 - Dec 2010

      Organized trainings for the staff Drew up accounts via SAP Organized trainings for the staff Drew up accounts via SAP

    • Germany
    • Financial Services
    • 700 & Above Employee
    • Working student
      • Dec 2007 - Dec 2009

      Analyzed portfolios, market trends Central contact person for customers Supported the administration department Analyzed portfolios, market trends Central contact person for customers Supported the administration department

Education

  • University of Applied Sciences Amberg
    Bachelor of Arts, Business Administration; Human Resources, Marketing
    2008 - 2012
  • CTI - Coaches Training Institute, San Rafael, CA, USA
    Certified Professional Co-Active Coach
    2012 - 2014

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