Jessica Schafer

Operations Supervisor at Big Sky Call Centers Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Calgary, Alberta, Canada, CA
Skills

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Bio

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Credentials

  • Cultivating a Growth Mindset
    LinkedIn
    Jan, 2020
    - Oct, 2024
  • Design Thinking: Implementing the Process
    LinkedIn
    Jan, 2020
    - Oct, 2024
  • Design Thinking: Prototyping
    LinkedIn
    Jan, 2020
    - Oct, 2024
  • Design Thinking: Understanding the Process
    LinkedIn
    Jan, 2020
    - Oct, 2024
  • Product Innovation for Product Managers
    LinkedIn
    Jan, 2020
    - Oct, 2024

Experience

  • Big Sky Call Centers Inc.
    • Canada
    • Telecommunications
    • 1 - 100 Employee
    • Operations Supervisor
      • Jun 2021 - Present

    • Senior Account Editor
      • Aug 2020 - Present

    • Team Lead
      • Nov 2017 - Present

  • Sears Canada
    • Canada
    • Retail
    • 700 & Above Employee
    • Team Lead
      • Sep 2014 - Nov 2017

      - Ensure proper and safe handling of product - Process products returned from customers - Ensure all deliveries get to customers - Oversee all staffing for department

  • GoodLife Fitness
    • Canada
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Customer Service Representative
      • Jan 2012 - Jul 2014

      - Ensure customer satisfaction - Schedule tours and appointments - Educate members on safe equipment handling

Education

  • Southern Alberta Institute of Technology
    Business Administration and Management, General
    2016 - 2018

Community

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