Experience

Aerie Engineering

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• UX / Graphic Lead

  • Oct 2018 - Present

  Greenville, South Carolina Area Reviewed existing applications to ensure user experience and design standards are being met. Documented areas that need updating. Planned, coordinated, and conducted interviews with the product owner, team members, and clients to define product needs, visual design direction, and ideal work flows. Produce workflows, sketches, wireframes, and clickable prototypes for usability testing. Communicated a clear vision of design concepts to the product owner, clients, and developers… Show more Reviewed existing applications to ensure user experience and design standards are being met. Documented areas that need updating. Planned, coordinated, and conducted interviews with the product owner, team members, and clients to define product needs, visual design direction, and ideal work flows. Produce workflows, sketches, wireframes, and clickable prototypes for usability testing. Communicated a clear vision of design concepts to the product owner, clients, and developers. Simplified complex processes into intuitive UI tools that enhance the user experience. Worked closely with Front and Back-End Software Engineers to implement UI designs. Helped build a strong company culture driven by design, communication, and collaboration. Provided feedback for the Marketing department Graphic Designer. Show less



Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• UX + Graphic Designer

  • May 2014 - Oct 2018

  Remote Ongoing work for Aerie Engineering: UX for Software Re-design & Graphic Design. Ongoing work for MacBuilt Building and Roofing: Web Design, Web Development, & Branding. Ongoing work for LanguageUSA: Graphic Design (textbook layout). Other Clients Include: Neutral Studio, UFIT Thrive, Ceci Campos Photography, and FLH Properties.



Worthwhile

• Information Technology & Services
• 1 - 100 Employee

• Intern - UX + Graphic Designer

  • Sep 2016 - Dec 2016

  Greenville, South Carolina UX design for custom software. Graphic design for branding and blog imagery. A special thanks to Art Director Greg Warner for his mentorship, CEO Dan Rundle for creating the opportunity for me to intern for Worthwhile, and all the guys at Worthwhile for making the office so welcoming.



DICK'S Sporting Goods

• United States
• Retail
• 700 & Above Employee

• Customer Service Specialist

  • Oct 2011 - Aug 2012

  Greenville, South Carolina The only holiday hire permanently hired after the three month trial period. Maintained a daily 80-90% customer acceptance of rewards card sign ups and usage. Promoted to lead cashier within a couple of months. Handled bank deposits and the store safe.



Teen Mania Ministries International

• Non-profit Organizations
• 100 - 200 Employee

• Executive Office Manager

  • Aug 2010 - Aug 2011

  Lindale, Texas Led a team of 3 interns in completing all tasks categorized under Special Projects, Correspondence, Social Media, Finance, and Merchandise. Planned 4 Board of Directors meetings. Created a shared spreadsheet that recorded all details of delegated tasks, including who the task was assigned to, the day it was assigned, and it’s priority level.

• Call Center Customer Service & Sales Representative

  • Aug 2008 - Aug 2009

  Lindale, Texas Promoted to call team captain in February.