Teaching Assistant

• Jan 2023 - Present

As a teaching assistant on a code bootcamp, I supported students in their learning journey by providing guidance and feedback on their projects. I also led stand-up sessions with small groups of students to solve administrative doubts and provide emotional support. My role was crucial in creating a positive and supportive learning environment for all students.

Full Stack Student

• Nov 2022 - Mar 2023

I worked with a variety of technologies to build web applications. I have experience with Node.js, Axios, JavaScript, React, Sequelize, Mongo DB, Redux, Express, Bootstrap, SCSS, CSS, and Material UI. I also contributed to a few repositories on GitHub, demonstrating my ability to work collaboratively with other developers.I have a passion for learning and staying up-to-date with the latest technologies. During my time as a developer, I have been able to quickly learn new technologies and apply them to my work. Show less

Customer Success Operations

• Jun 2019 - Oct 2022

I provided support to customers, oriented to solve their problems and anticipate their future needs, handling inquiries, complaints, and disputes. I consistently provided friendly and professional customer support, demonstrating strong communication skills and empathy. I communicated complex issues in a clear and concise manner, ensuring that customers understood the problem and the resolution process. I consistently provided friendly and professional customer support, demonstrating strong communication skills and empathy. I communicated complex issues in a clear and concise manner, ensuring that customers understood the issue and the resolution process. Show less

Promotional Model

• Jan 2018 - Jun 2018

As a promotional bilingual model, I represented various brands and products at events and trade shows, interacting with customers and promoting the brand in both English and Spanish. My responsibilities included delivering key brand messages, generating leads, and driving sales. I have strong communication and presentation skills, which allowed me to deliver key brand messages in a clear and compelling manner. I am also comfortable engaging with customers in a variety of settings, from trade shows to product launches. My outgoing and approachable personality, combined with my bilingual skills, enabled me to build strong relationships with customers and generate positive brand associations." Show less

Promotional Model

• May 2016 - Dec 2016

Administrator

• Feb 2015 - Feb 2016

As an administrator, I was responsible for handling payroll and bookkeeping for the company. My duties included processing payroll, managing employee benefits, and keeping accurate financial records. I have a keen eye for detail, which allowed me to maintain accurate financial records and ensure that payroll was processed correctly and on time. I was able to identify and correct errors in a timely manner, preventing potential issues with employees and auditors. I used SAE and NOI to manage the company's financial records and process payroll. I also used Excel to create and analyze financial reports, which were used to inform business decisions. Show less