Jessica Roach
Server Assistant at Juniper & Ivy- Claim this Profile
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Bio
Credentials
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ServSafe Food Handler
ServSafe CertifiedAug, 2020- Sep, 2024
Experience
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Juniper & Ivy
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United States
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Restaurants
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1 - 100 Employee
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Server Assistant
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May 2019 - Present
As a server assisant in one of the most avant garde restaurants in the heart of Little Italy, San Diego, I have the pleasure of describing a menu that is chef driven and constantly rotating. I learn about new ingredients daily to optimize the dining experience of our guests. My duties include (but are not limited to): - Creating a clean and comfortable eating space for our guests - Assisting in banquet style events - Always using an open hand service method while serving guests and bussing tables - Providing prompt water service - Running food - Giving the customer a detailed story and history behind the plate they are enjoying - Participating in dail preshift meetings and wine education classes Show less
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Labellas
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United States
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Food and Beverage Services
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1 - 100 Employee
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Server Manager
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Jan 2009 - Sep 2019
I worked at La Bella's for over 10 years in every front of house position they had to offer. I started out as a cashier and ended my career as our nightly service manager. La Bellas is a staple of Chula Vistan culture. Sitting in the heart of downtown Third Ave. in Chula Vista, La Bellas has been providing italian food to patrons since 1955. With a capacity of 200 people, La Bella cafe is a fastpaced working environment that rarely didn't have a waitlist. Some of my duties included: - Team building exercises with FOH staff to develop - Doing table touches, ensuring customer satisfaction - Serving banquet sections of 100+ people - Event coordination - Expediting food and communicating with BOH staff - Coordinating break schedule - Cashiering - Hosting - Barbacking - Bartending Show less
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Presidio Healthcare
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Hospitals and Health Care
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1 - 100 Employee
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Head Concierge
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Feb 2011 - Jun 2013
As head of concierge at Presidio Healthcare, my goal is to assess the patient's needs and coordinate with staff to provide the best experience possible to our residents. Some of my duties and services include (but are not limited to): - 24 hr. on call concierge service for patients and family members - Creating budget plans for individual patients and our activities department - Conducting quarterly survey and daily meetings between all staff departments to ensure our resident's needs are met - Transporting patients - Biweekly grocery shopping for each individual in our 48 bed count facility Show less
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Education
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2019 - 2022
Southwestern Community College District
Associate's degree, Health Services/Allied Health/Health Sciences, General -
2009 - 2010
UEI College
Certificate, Dental Assisting/Assistant
Community
