Software Project Manager

• Jun 2023 - Present

Project Manager - TP Digital

• Jun 2022 - Jun 2023

-Managed relations with vendors such as Atlassian for Jira software deployment and implementation. -Ensured that the Development teams delivered on the agreed timeline, following the roadmap guidelines. -Communicated project progress to stakeholders and C-level Sponsors. -Coordinated cross-functional teams (HR, Training, Operations) to work along with the Product Management team to define the requirements for the 2023 roadmap. -Coordinated the front-end, back-end, and UX/UI Team to deliver the features according to the plan presented to the stakeholders. -Coordinated the meetings with the internal teams located in United States, Colombia, and India. -Coordinated the meetings with the Stakeholders to present project progress, some of the based in Colombia, United States, France, Portugal, and Tunisia. Show less

Implementation Project Manager

• Sep 2021 - Jul 2022

-Worked with clients and internal initiatives in countries such as Colombia, Philipines, and the United States. -Managed the end-to-end implementation process of call centers, from the requirements gathering to the production stage for clients based in the United States. -Worked on internal projects involving third-party vendors, while managing the stakeholders' communication, ensuring interaction between internal areas, project progress monitoring, and risk management. -Led client-facing interactions to communicate progress (clients based in United States, UK, among others) -During the project execution and control phase, I conducted audits to ensure the effectiveness of risk management process, led the risk responses implementation, improving the opportunities and reducing the threats that impact on the project. Show less

Associate Proposal Manager

• Feb 2019 - Mar 2020

Responsible for the response process to Request for Proposals (RFP) and Request for Information (RFI) that included quotes and security/risk evaluations, for current and potential clients. Additionally, I led the reporting and KPI processes in the team, data collection andmetric tracking.

Intern Solution Consulting

• Jun 2018 - Feb 2019

Responsibilities:-Develop a Dashboard on the expenses of the team. -Develop a Dashboard on the pipeline progression of the sales in Latin America region.-Monitor the pipeline status and its progress. -Market research about Bolivia's payments landscape to give insight to the company. -Insight paper about disruptive models in the new payments ecosystem that is continuously changing in Colombia -Insight paper on financial inclusion in developing countries.

Monitor

• Jul 2016 - Dec 2016

Administrative tutor supporting Project Management and Systems Management Engineering Major. Administrative tutor supporting Project Management and Systems Management Engineering Major.