Experience

Sideways 6

• United Kingdom
• Software Development
• 1 - 100 Employee

• Employee Ideas Specialist

  • Apr 2022 - Present

  Here at Sideways6 we focus on brining employees ideas to life. Why? Because we realised that the business world has changed and that there is a high price to pay for companies that don’t listen. Our customers are enterprises aiming to be part of this new approach, we help them create a better future for their people so they can build better companies. The main values that we bring to our customers are: employee engagement, sustainability, process & customer experience improvement. If you're using Workplace by Facebook, Microsoft Teams or Yammer and want to listen to employee ideas, let's speak! Show less



Meori

• United States
• Individual and Family Services

• Ecommerce and entrepreneur

  • 2020 - Mar 2022

  Jewellery on demand e-commerce focusing on the Italian market! Jewellery on demand e-commerce focusing on the Italian market!



Travelling

• Vietnam
• Human Resources Services
• 1 - 100 Employee

• Sabbatical year

  • Jul 2018 - Dec 2019

  I took some time off to explore the world and my true colors I visited 9 countries, different cultures and i met exquisite people One of the best experiences of my all life I had the chance to get my English and Spanish better and also to figure out my dreams and expectations for the future. I took some time off to explore the world and my true colors I visited 9 countries, different cultures and i met exquisite people One of the best experiences of my all life I had the chance to get my English and Spanish better and also to figure out my dreams and expectations for the future.



Medacta International

• Switzerland
• Medical Equipment Manufacturing
• 400 - 500 Employee

• Customer Service account

  • 2017 - 2018

  Dealing with customer queries regarding stock, delivery and price via email and phone Order Processing Managing Microsoft Navision system Alignment of delivery notes and Invoices. Offering all the operational service duties required to develop and maintain relationships with Australian and NZ customers Dealing with shipments and logistics Backoffice Dealing with customer queries regarding stock, delivery and price via email and phone Order Processing Managing Microsoft Navision system Alignment of delivery notes and Invoices. Offering all the operational service duties required to develop and maintain relationships with Australian and NZ customers Dealing with shipments and logistics Backoffice



Damiani

• Italy
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Customer Service account

  • 2016 - 2017

  Dealing with customers ( shops) and the sale representative queries regarding delivery, prices and stock. Giving information and helping to solve customer problems (both final clients and shops) Selling products and taking orders ( during fairs and exhibitions) Helping with promotional campaigns Events, fairs, exhibitions ( sales and helping in organisation) Preparing, formatting and editing a range of documents (data analysis excel) Dealing with customers ( shops) and the sale representative queries regarding delivery, prices and stock. Giving information and helping to solve customer problems (both final clients and shops) Selling products and taking orders ( during fairs and exhibitions) Helping with promotional campaigns Events, fairs, exhibitions ( sales and helping in organisation) Preparing, formatting and editing a range of documents (data analysis excel)



Mdp intermediazioni assicurative

• Customer service account

  • 2012 - 2014

  Part-time job during university Managing insurance companies inquiries Dealing with customers requests and inquiries about products Finalisation of policies Assisting insurance agents and sales representatives in sales Backoffice Part-time job during university Managing insurance companies inquiries Dealing with customers requests and inquiries about products Finalisation of policies Assisting insurance agents and sales representatives in sales Backoffice



Blue studio

• Libya
• Graphic Design

• Sales account

  • 2009 - 2011

  I did a couple of years in this company before uni and one more year after it ( so from April 2015 until mid 2016) Sales of textile prints in companies located in Europe, Brazil and USA. Constant research for new customers through fairs, exhibitions, companies websites. Research for new sector trends in order to help the designers creating new and original patterns • Building and keeping strong relationship with the company’s customers Organization and scheduling of monthly work trips but also fairs and exhibitions Show less