Counselor, General Counseling

• Sep 2021 - Present

Associate Director of Academic Advising (Temp)

• Sep 2021 - Present

Assistant Director of Academic Advising

• Nov 2017 - Aug 2021

• Holistic academic coaching, and serving diverse student populations through the lens of the Strengths-Based Paradigm toward the student’s educational goals, high emphasis on interpersonal and administrative skills, including a personal drive for efficiency, student empowerment and holistic development• Management of the academic probation process including compilation of rosters, knowledge of Satisfactory Academic Progress (SAP), collaboration with Financial Aid on the SAP appeal process, chairing the Dismissal Petition Committee, ensuring accuracy in all administrative processes in relation to academic probation• Support a probation roster each semester, through monthly student meetings, grade checks, educating and empowering students how to get off probation through S.M.A.R.T. goals, time management and utilizing campus resources• Taught exploring students in three sections of First Year Seminar during “Strength’s Week,” trained graduate assistants to teach the Academic Success Lab course focusing on how to be successful in college, taught 25 group advising and orientation sessions ranging from 5 to 250 students• Point of contact for APU’s early alert system, Cougar Alert, Refer, and Engage System (C.A.R.E.S.), providing academic support to students struggling academically through connecting them to resources, alerting the Care Team when students are in crisis, form improvement and maintenance• Supervision, coaching, and development of three cycles of Graduate Assistants (GA) and a Peer Advisor through providing bi-weekly individual meetings, weekly all-GA meetings, ensuring consistency in student support, delegation of office and campus-wide projects, detailed month-long onboardings each cycle• Implementation of counseling skills in all roles displayed through active listening, reframing, and affirmation of the student experience• Completed numerous assessment projects analyzing retention, probation, satisfaction of our Launch program, and APU C.A.R.E.S.

Adjunct Professor

• Aug 2020 - May 2021

• Provided students admitted underprepared to the university with an increased awareness of on campus resources, facilitate the creation of academic goals, and support students to implement success strategies to maintain good academic standing• Taught two sections, synchronous and asynchronous, each semester totaling approximately 50 students• Collaborated with the Graduate Assistant T.A. to facilitate weekly student meetings, providing mentorship and accountability to students in the asynchronous section of GE 101

Academic Success Coach

• Mar 2016 - Nov 2017

• Holistic Academic Coaching, serving diverse student populations and backgrounds through the lens of the Strengths Paradigm and a Student First approach, high emphasis on administrative and interpersonal skills, including a personal drive for efficiency, care, empowerment, cross-campus collaboration, and holistic development • Provided comprehensive academic support to a Fall roster of 93 students on Academic Probation, and 40 students in the Spring including monthly meetings, and accountability while also demonstrating an awareness of differing needs and academic preparation prior to entering the University, participation on Spring Dismissal meetings and offering discernment on students’ final academic statuses in order to support students’ holistic success • Oversight and engagement of APU’s Early Alert system (APU CARES), organization and development of the APU CARES workflow to assist in providing organization, consistency, and accountability, participation on APU’s campus wide Care Team, one-on-one holistic support to academic needs of students in crisis, strong communication skills through continual faculty/staff contact and/or student engagement, APU CARES Form improvement and maintenance, and the implementation of precise, clear, consistent documentation, assisted the Vice Provost in the engagement of students committing academic integrity violations • Offered extensive support, as well as practical and philosophical guidance through the supervision of the Retention Support Coordinator (Graduate Assistant), including bimonthly one-on-one’s, professional development, detailed trainings, and accountability Implementation of counseling skills in all roles displayed through active listening, reframing, and affirmation of the student experience • Supported over 433 students served from 2016-17 (according to the 2016-17 Department Sign-In Sheet) while aiming to provide a consistent message that students are inherently worthy, valued, and heard

Academic Engagement Coordinator, Graduate Assistant

• Nov 2015 - Mar 2016

• Strategic academic advising experience for transfer students, undergraduates on academic probation, non-traditional students, and diverse majors while fostering a warm, inviting environment• Counseling and support for students in crisis while maintaining confidentiality and a professional posture• Program development and data assessment of Academic Peer Excellence (APEX), as well as assisting in training, supervising, and mentoring 43 current APEX student mentors in academic advising procedures and assisting in hiring future APEX mentors• Meticulous integration of the revised General Education Requirements into three iterations of 67 Academic Maps• Administrative and clerical support

Graduate Assistant for the Associate Dean of Residence Life and Student Care

• Aug 2015 - Oct 2015

• Website development and education resources for Biola Students to be informed about sexual harassment and assault • Collaboration with the Associate Dean and the Student Life staff on new initiatives such as Women’s Resources, Title IX, and improvements to the student care process • Assisted in Title IX issues on campus, specifically sexual assault and supporting victims • Website development and education resources for Biola Students to be informed about sexual harassment and assault • Collaboration with the Associate Dean and the Student Life staff on new initiatives such as Women’s Resources, Title IX, and improvements to the student care process • Assisted in Title IX issues on campus, specifically sexual assault and supporting victims