Experience

Express Employment Professionals of Syracuse, NY

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Office Administrator

  • Jul 2019 - Present

  Public records request. Public records request.



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • May 2019 - Present

  Respond to healthcare providers regarding member's insurance policies. Respond to healthcare providers regarding member's insurance policies.



Spherion

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Call Center Trainer

  • Jan 2018 - Jul 2018

  Trained entry personnel on all aspects of job functions. Coached and mentored existing personnel to improve call handling time. Assisted customer service representatives with questions while on calls. Trained entry personnel on all aspects of job functions. Coached and mentored existing personnel to improve call handling time. Assisted customer service representatives with questions while on calls.



The AFX Group, LLC

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Career Transition Trainer

  • Jan 2017 - Jan 2018

  Facilitated an interactive presentation, to an all adult audience, of junior enlisted and senior officers, transitioning out of the Armed Forces. Subject matter pertaining to employment and training opportunities. Facilitated an interactive presentation, to an all adult audience, of junior enlisted and senior officers, transitioning out of the Armed Forces. Subject matter pertaining to employment and training opportunities.



GBX Consultants, Inc.

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Workshop Facilitator

  • Mar 2015 - Dec 2016

  Department of Defense Contractor facilitating employment and training workshops to an adult audience through influential and poised public speaking. Department of Defense Contractor facilitating employment and training workshops to an adult audience through influential and poised public speaking.



Soldier for Life Transition Assistance Program (SFL-TAP)

• Executive Secretary

  • Sep 2012 - Mar 2015

  Executive administration and office management provided as a Department of Defense contracted employee for transitioning service members. Executive administration and office management provided as a Department of Defense contracted employee for transitioning service members.



Marquess & Associates Staffing Services

• Temporary Family Law Paralegal

  • Aug 2011 - Mar 2012

  Paralegal contracted to assist Office Manager/Senior Paralegal on a temporary assignment. Paralegal contracted to assist Office Manager/Senior Paralegal on a temporary assignment.



The Law Office of Lauren Gaydos Duffer, P.C.

• Paralegal

  • Feb 2009 - Feb 2011

  Exceptional office management and legal assistance provided to Family Law sole practitioner in a challenge, fast paced, confidential environment. Exceptional office management and legal assistance provided to Family Law sole practitioner in a challenge, fast paced, confidential environment.