Experience

Woodward Management Partners

• United States
• Real Estate
• 1 - 100 Employee

• Community Director

  • Sep 2021 - Present

• Community Director

  • Dec 2020 - Dec 2021

• Assistant Community Director

  • May 2017 - Dec 2020

  I operate accounting software to record, store and analyze financial information. I also have experience with processing the Apartment Association leasing and contracted credit report application processes. I coordinate and process rental payments and post rents to the computer financial files. I also make sure we comply with federal, state and company policies, procedures, and regulations. I record monies collected and prepare bank deposit slips on an on-going basis. I process debit, credit and total accounts on computer spreadsheets and databases using specialized accounting software. I ensure that all proper and legal documents are received, current accurately verified and entered into the computer from new vendors, prior to payment being processed. I prepare statements of accounting notices for past to receive all telephone calls and in-person visits. I also provide an opportunity to receive feedback by listening to all resident requests, concerns, and comments. For example, I make sure my communication process quickly responses to maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow- up on a timely basis if unable to respond to residents on any matters at that moment in time. Show less



Benchmark Management Corporation

• United States
• Real Estate
• 1 - 100 Employee

• Assistant Property Manager

  • Oct 2015 - May 2017

  • Responsible for assisting the Community Manager to effectively manage the community including, but not limited to, assigned projects or additional duties. • Assist in move-in and move-out procedures. • Thorough knowledge of online payment process and accepting rent payments. • Distribute or coordinate the distribution of late notices. • Thorough understanding of the entire Collection Process including updating the Prepaid and Delinquency report. • Handle evictions and dis-possessory warrants in compliance with local statutes. • Assist Community Manager in marketing initiatives. • Assist in development and placement of advertising. • Assist in preparation of market surveys, and outreach marketing. • Assist in development and implementation of special promotions. • Establish professional relationships with prospective residents and maintain professional relationships with current residents • Focus on resident retention as well as leasing. Show less



Massage Envy

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Murad sales advisor

  • Oct 2014 - Oct 2015

  • Ensures retail products, facials , and skin consultations are sold properly, accurately and efficiently by assisting employees with the completion of all sales training • Assists in maintaining professional environment for clients and employees • Set team goals for retail sales • Work closely with Spa manager to create schedules for estheticians and ensure all protocols are followed. • Ensures retail products, facials , and skin consultations are sold properly, accurately and efficiently by assisting employees with the completion of all sales training • Assists in maintaining professional environment for clients and employees • Set team goals for retail sales • Work closely with Spa manager to create schedules for estheticians and ensure all protocols are followed.



Bliss

• United States
• Personal Care Product Manufacturing
• 200 - 300 Employee

• Spa Supervisor

  • Dec 2012 - Aug 2014

  • Work as part of the spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives. . • Coordinate opening and closing schedules for front desk contingent on business demands. • Ensure all guest challenges have been resolved in a timely manner and management is made aware of the situation. • Work closely with Spa Director to communicate spa goals and objectives, policies and procedures, prices and relevant information to spa team. • Able to perform other tasks or projects as assigned by Spa Director. • Book and confirm appointments, greet guests, provide tours, beverages and check in and checkout guests. • Motivate the front desk and spa team to up-sell, cross-sell and pre-sell services and products by creating incentives with Spa Director to increase revenue sales. Show less



New York Sports Club

• United States
• Wellness and Fitness Services
• 300 - 400 Employee

• Sales Consultant

  • Jun 2010 - Nov 2012

  • Produce consistent monthly sales by enrolling prospective members • Develop and execute a strategic marketing plan to achieve corporate sales • Participate in and support day-to-day operations of Club and management activities. • Meet and exceed sales, customer service, and member retention targets to be determined. • Address and resolve any member-related customer issues or elevate to GM/AGM as necessary • Working closely with other Team Members to provide a high degree of attentive, professional service • Following up on all customer needs and request Show less