Jessica Piňón

Customer Care Specialist at Diagnose.me
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Contact Information
us****@****om
(386) 825-5501
Location
Bratislava, Slovakia, SK
Languages
  • Slovak Native or bilingual proficiency
  • English Professional working proficiency
  • Spanish Native or bilingual proficiency
  • Czech Limited working proficiency

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Experience

    • Netherlands
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Customer Care Specialist
      • Jul 2021 - Present

    • Ireland
    • Industrial Machinery Manufacturing
    • 700 & Above Employee
    • PTP Procurement Specialist
      • Feb 2021 - Jun 2021

      o Supporting EMEA Procurement in Supply Chain Financing o Coordinating activities related to Payment Terms alignment (Dunning letter, eGPR´s, MS Dynamics...) o Supporting local procurement with escalations, investigation, out of cycle payments o Resolution of invoices assigned to procurement (vendor not set up/blocked etc) o Continuous improvement of PTP processes, root causes investigation (IBC) o Supporting EMEA Procurement in Supply Chain Financing o Coordinating activities related to Payment Terms alignment (Dunning letter, eGPR´s, MS Dynamics...) o Supporting local procurement with escalations, investigation, out of cycle payments o Resolution of invoices assigned to procurement (vendor not set up/blocked etc) o Continuous improvement of PTP processes, root causes investigation (IBC)

    • Germany
    • Manufacturing
    • 700 & Above Employee
    • Operations Specialist
      • Aug 2020 - Jan 2021

      o Order processing and communication with colleagues, native speakers from the Front-office in Spain and Portugal regarding Purchase Orders o Identify discrepancies between forecasted orders, stock and actual orders o Making and sending reports of the internal and external customers regarding orders o Customer Master Data creation and maintenance in SAP system o Order processing and communication with colleagues, native speakers from the Front-office in Spain and Portugal regarding Purchase Orders o Identify discrepancies between forecasted orders, stock and actual orders o Making and sending reports of the internal and external customers regarding orders o Customer Master Data creation and maintenance in SAP system

    • Slovakia
    • Food and Beverage Services
    • 1 - 100 Employee
    • Translator
      • Jul 2018 - Jul 2020

      o Internal documents translation o Translation of blogs and recipes for multiple food brands o Social media content translation o Internal documents translation o Translation of blogs and recipes for multiple food brands o Social media content translation

    • Slovakia
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Backoffice Assistant
      • Jun 2017 - Jul 2020

      o Checking and creating orders and invoices o Receiving trucks o Document management and archiving o Maintenance of internal databases o Checking and creating orders and invoices o Receiving trucks o Document management and archiving o Maintenance of internal databases

    • Belgium
    • Government Administration
    • 700 & Above Employee
    • Internship Program - The Directorate-General for Translation (DGT)
      • Mar 2020 - Mar 2020

      o Translation and proofreading of different types of EU documents o Providing ad hoc language support to other EC REP departments o Revision of Juvenes Translatores translations and preparation of workshop materials o Translation and proofreading of different types of EU documents o Providing ad hoc language support to other EC REP departments o Revision of Juvenes Translatores translations and preparation of workshop materials

    • Slovakia
    • Information Technology & Services
    • 1 - 100 Employee
    • Receptionist
      • Jun 2016 - Jun 2017

      o Greeting and welcoming guests - direct the visitors to the appropriate person and office o Ensuring that the reception area is tidy and presentable, with all necessary materials o Answering and forwarding incoming phone calls o Receiving, sorting and distributing daily mail o Updating calendars and schedule meetings o Arranging travel and accommodations o Preparing outgoing mail for pick-up or courier, organizing courier deliveries o Booking meeting rooms and setting them up with necessary equipment o Performing other clerical receptionist duties such as filing, photocopying, transcribing Show less

    • Spain
    • Government Administration
    • 700 & Above Employee
    • Internship
      • Mar 2016 - May 2016

    • Spain
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Sales Assistant
      • Sep 2014 - Jun 2015

Education

  • Univerzita Komenského v Bratislave
    Master's degree, Interpretation and Translation in English and Spanish
    2018 - 2020
  • Univerzita Komenského v Bratislave
    Bachelor's degree, Interpretation and Translation in English and Spanish
    2015 - 2018
  • Universidad de Vigo
    Master's degree, Language Interpretation and Translation
    2019 -

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