Jessica Perdicaris
HR Operations Manager at Capco- Claim this Profile
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Bio
Rebecca Blanksma
I was fortunate to work alongside Jessica Perdicaris while at Rotech Healtchare on several business transformation and organization development projects. Her keen eye and talent for leadership development, performance management, business strategy, and experience as an HR leader ensured the projects and teams we worked with achieved success with a beautiful blend of ownership, accountability, and support. I was so grateful to always have Jessica just a phone call away to share her expertise readily and enthusiastically, and deeply appreciated her as a colleague and partner!
LinkedIn User
Jessica was fantastic to work with and a tremendous asset to our team. HR often gets a negative connotation and is viewed harshly in many organizations. I’m happy to say Jessica did the exact opposite of this and was focused on partnering with our team to ensure a strategic partnership. Colleagues are amazed by the relationship we were able to achieve with our HR leadership. Jessica is a huge asset to any team and would be an incredible addition to any team!
Rebecca Blanksma
I was fortunate to work alongside Jessica Perdicaris while at Rotech Healtchare on several business transformation and organization development projects. Her keen eye and talent for leadership development, performance management, business strategy, and experience as an HR leader ensured the projects and teams we worked with achieved success with a beautiful blend of ownership, accountability, and support. I was so grateful to always have Jessica just a phone call away to share her expertise readily and enthusiastically, and deeply appreciated her as a colleague and partner!
LinkedIn User
Jessica was fantastic to work with and a tremendous asset to our team. HR often gets a negative connotation and is viewed harshly in many organizations. I’m happy to say Jessica did the exact opposite of this and was focused on partnering with our team to ensure a strategic partnership. Colleagues are amazed by the relationship we were able to achieve with our HR leadership. Jessica is a huge asset to any team and would be an incredible addition to any team!
Rebecca Blanksma
I was fortunate to work alongside Jessica Perdicaris while at Rotech Healtchare on several business transformation and organization development projects. Her keen eye and talent for leadership development, performance management, business strategy, and experience as an HR leader ensured the projects and teams we worked with achieved success with a beautiful blend of ownership, accountability, and support. I was so grateful to always have Jessica just a phone call away to share her expertise readily and enthusiastically, and deeply appreciated her as a colleague and partner!
LinkedIn User
Jessica was fantastic to work with and a tremendous asset to our team. HR often gets a negative connotation and is viewed harshly in many organizations. I’m happy to say Jessica did the exact opposite of this and was focused on partnering with our team to ensure a strategic partnership. Colleagues are amazed by the relationship we were able to achieve with our HR leadership. Jessica is a huge asset to any team and would be an incredible addition to any team!
Rebecca Blanksma
I was fortunate to work alongside Jessica Perdicaris while at Rotech Healtchare on several business transformation and organization development projects. Her keen eye and talent for leadership development, performance management, business strategy, and experience as an HR leader ensured the projects and teams we worked with achieved success with a beautiful blend of ownership, accountability, and support. I was so grateful to always have Jessica just a phone call away to share her expertise readily and enthusiastically, and deeply appreciated her as a colleague and partner!
LinkedIn User
Jessica was fantastic to work with and a tremendous asset to our team. HR often gets a negative connotation and is viewed harshly in many organizations. I’m happy to say Jessica did the exact opposite of this and was focused on partnering with our team to ensure a strategic partnership. Colleagues are amazed by the relationship we were able to achieve with our HR leadership. Jessica is a huge asset to any team and would be an incredible addition to any team!
Credentials
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SHRM California Law HR Specialty Credential
SHRM
Experience
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Capco
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United Kingdom
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Financial Services
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700 & Above Employee
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HR Operations Manager
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Mar 2023 - Present
Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent. Show less
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Rotech Healthcare
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United States
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Hospitals and Health Care
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700 & Above Employee
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Director of Human Resources
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Dec 2013 - Jan 2023
Divisional HR Business Partner for the WEST Division, 160 locations in 24 states. Developed and executed HR policies and programs, workforce and job development, recruitment and hiring, compensation and benefits and employee and labor relations to balance employee and productivity focused culture. Developed HR Strategies, policies and practices, compensation programs, performance review programs, staffing plans, organizational structures and training programs. Maintained human resources regulatory compliance with local, state and federal laws. Provided updates on HR policy changes to employees to satisfy compliance and state laws. Analyzed trends and metrics with business partners to develop solutions, programs and policies, training initiatives to impact employee performance and division growth. Contributed to the execution of growth plans utilizing culture initiatives, performance improvement planning and by developing unique and immersive training programs. West Division achieved 45% growth over plan in 2022 and 56% Division growth over plan in 2021. Structured compensation and benefits according to market conditions and budget demands. Designed robust compensation and benefits packages. Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace. Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct. Responsible for authoring EEOC and legal response position statements, RFI and subpoenas. Company representative in mediation proceedings. Conducted bi-weekly Division-wide town hall / open forum collaboration sessions to convey updates, provide training and brainstorm solutions to shared concerns. Fostered cross-functional relationships to connect managers and employees and improve overall efficiency. Show less
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Afni, Inc.
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Sr. Human Resources Business Partner
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Sep 2012 - Nov 2013
Strategic HR Business Partner in all aspects of people management, growth initiatives, staffing and workforce management for large call center environment and multi-state remote worker program Coordinated work activities for HR managers, specialists and recruiting agents. Provided updates on HR policy changes to employees to satisfy compliance and state laws. Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances and other sensitive issues and prepared position statements for EEOC. Fostered cross-functional relationships to connect managers and employees and improve overall efficiency. Resolved understaffing issues, disputes, employee terminations and disciplinary procedures. Reviewed applicant qualifications and assisted management and recruiting with hiring needs and determining compensation and total package. Promoted and enabled necessary changes to align operations with strategic initiatives. Designed and implemented pilot remote worker project for 500 person call center in Florida. Expanded remote worker program to 3,000+ employees in 17 states. Show less
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Human Resources Business Manager
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Nov 2010 - Sep 2012
120 bed ALF and 40 bed SNF. 120 bed ALF and 40 bed SNF.
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Human Resources / Business Manager
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Apr 2008 - Oct 2010
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Human Resource Director
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Apr 2007 - Apr 2008
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Director of Benefits and Compensation Programs
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Jan 2006 - Apr 2007
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ACCENT Marketing
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United States
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Advertising Services
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300 - 400 Employee
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Sr. Human Resource Manager
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Jun 2004 - Jan 2006
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Program Director
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Jul 1999 - Jun 2004
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Education
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Hillsborough Community College
Associate of Science - AS -
University of Central Florida
Health/Health Care Administration/Management
Community
