Experience

Compare Your Footprint

• United Kingdom
• Environmental Services
• 1 - 100 Employee

• Customer Success Manager

  • Sep 2023 - Present

  London, England, United Kingdom



Deliveroo

• United Kingdom
• Internet Marketplace Platforms
• 700 & Above Employee

• Senior National Account Manager

  • Jul 2021 - Sep 2022

  Owned end to end account management and strategy of one of the UK’s lead QSR brands. This included but was not limited to: developing and managing relationships across both key restaurant stakeholders and franchisees; optimising commercial and operational performance through joint business plans and cross functional initiatives; managing contract negotiations; leading the rollout of UK sites and white label product and technology.

• Senior Commercial Manager

  • Sep 2019 - Jul 2021

  London, United Kingdom Responsible for managing and developing relationships with 90 of Deliveroo's key strategic restaurant partners in London and driving the strategic and commercial vision within three key London zones

• Senior Account Manager

  • Apr 2018 - Sep 2019

  London, United Kingdom Managed the relationship of 150 high value restaurant partners in the south London area, providing these partners with operational and commercial insight based on data analysis and industry knowledge in order to drive long-term growth

• Account Manager

  • Aug 2017 - Apr 2018

  Managed Deliveroo’s commercial activity and all restaurant relationships in 5 cities in the UK South-East market, including managing the relationship with all restaurant partners, executing localised marketing activities and signing up new restaurant partners

• Account Executive

  • Jan 2017 - Jul 2017

  London, United Kingdom Provided comprehensive support to national partners and independent restaurants in central London, including administrative tasks, weekly reporting, data analysis, quarterly reviews, and commercial and operational reports.



Tonic PR and Communications Ltd.

• United Kingdom
• Public Relations and Communications Services
• 1 - 100 Employee

• PR and Marketing Assistant

  • Aug 2016 - Oct 2016

  London, United Kingdom • Strategized and implemented social media campaigns for clients using media management tools, including Sprout Social • Generated pitch leads for Account Managers through desk research and analysing new media opportunities



The Roundhouse, Wandsworth

• United Kingdom
• Hospitality

• Waitress

  • May 2012 - Sep 2015

  London, England, United Kingdom Waitress and bartender throughout university holidays