Jessica Orchard

Project Support Associate at Organon Canada
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Contact Information
us****@****om
(386) 825-5501
Location
Montreal, Quebec, Canada, CA
Languages
  • English Full professional proficiency
  • French Professional working proficiency

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Matthieu Anfosso

Jessica is a talented individual, with the highest attention to details! She always makes sure that the task at hand is completed within the provided timeframe and she will thoroughly follow up on all her projects. Multi-tasking is her second nature and I would strongly recommend Jessica for any project management position. Working with her for the past 5 years, I can easily say that she is easy going, a strong team player as well as an excellent communicator who takes her responsibility seriously.

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Credentials

  • Becoming an Ally to All
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • Unconscious Bias
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • How to Speak So People Want to Listen
    LinkedIn
    Jan, 2022
    - Nov, 2024

Experience

  • Organon Canada
    • Canada
    • Pharmaceutical Manufacturing
    • 1 - 100 Employee
    • Project Support Associate
      • Jun 2021 - Present

      The Project Support Associate (PSA) will support commercial activities around the coordination, administration, and deployment of customer strategies. The PSA works in collaboration with the Marketing, Legal, Medical, Compliance, Public Affairs, Training, Access, Regulatory, and Patient Support Program departments and outside agencies/ vendors to coordinate the development and approval of materials. The PSA’s responsibilities include, but are not limited to:• Overseeing the development of promotional materials through all stages of their lifecycle, proofreading material as required, annotating, copy and layout verifications, follow-ups, and revalidations. ( System Veeva Vault Promomats)• Attending Agency/ Vendor status meetings, providing updates, follow-ups, and process clarification• Coordinating the compliance reviews with local Marketing, Medical, Legal, Regulatory, and Organon standards, ensuring that relevant practice codes are adhered to (Health Canada, PAAB, ASC) and the proper approval process for all projects• Seeing the piece through the next steps including translations submission, print/digital applications, and inventory management• Onboarding of new internal Organon founders on the material review process, SOPs, and internal policies. • Complimentary Onboarding of new agency team members to go over the material review process, guidelines and policies and best practices. • Promoting a culture of teamwork, knowledge sharing, collaboration, process improvement and innovation. • Monitor supplier/agency quality assurance KPIs as part of the supplier review process• Running various reports in VEEVA including job extractions, expirations, and revalidations. • Reviewing and escalating any opportunities/concerns to the content owner/ brand manager. • Ensuring full knowledge of compliance with all Organon policies

  • Merck
    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Business Operations Coordinator
      • Apr 2019 - Jun 2021

      The Business Operations Coordinator (BOC) supports the commercial activities around the coordination, administration and deployment of customer strategies. The BOC works in collaboration with the Marketing, Compliance, Public Affairs, Training, Access and Patient Support Program departments and outside agencies to coordinate the development and approval of materials. The BOC’s responsibilities include, but are not limited to:• Overseeing the development of promotional materials through all stages of its lifecycle, proofreading material as required. Veeva Vault PromoMats. • Coordinating the compliance reviews with local Marketing, Medical, Legal, Regulatory and Merck standards, ensuring that relevant practice codes are adhered to (IMC, Health Canada, PAAB, ASC) and proper approval process for all projects• Seeing the piece through the next steps including print/digital applications and inventory management• Ensuring printed materials are delivered to the sales representatives in a timely manner• Promoting a culture of teamwork, knowledge sharing, collaboration and innovation• Monitor supplier/agency quality assurance KPIs as part of the supplier review process• Managing the supplier payment process, including purchase orders, requisition reconciliations, Vendor changes, invoice processing and required follow-ups• Ensuring project and/or milestone completion as part of the supplier payment process• Running various reports including the workload and department performance reports and budget reports• Reviewing and escalating any opportunities/concerns to the budget owner• Participating in cross-functional Agile Scrum teams where appropriate• Ensuring full knowledge of compliance with all Merck policies

  • Spector & Co
    • Canada
    • Advertising Services
    • 100 - 200 Employee
    • IT Coordinator
      • May 2017 - Feb 2019

      This position is responsible for the overall coordination of the E-Commerce department •Coordinate protocols for the use of IT across departments and projects•Provide feedback on the most suitable IT choices•Coordinate technical support or training for systems and networks•Act as link between end users and higher level support•Created new internal processes ( website updates, new categories, timelines etc)•Primary responder for all website tickets and performance issues ( asses, track and fix)•Monitor system and network performance for website •Coordinate and manage project timelines•Coordinate and execute all communications company wide in regards to the websites•Managing quarterly launches via the website ( marketing campaigns, tactical initiatives, contingencies, scheduling project activities) - making sure all responsible departments have entered/ provided there information via internal database•Manage, maintain and improve internal database ( fix, enhance and train)•Perform troubleshooting, UAT testing, design verification/flow, templates, branding elements, translations, content verification etc. •Maintain licenses and upgrade schedules•Collaborate with other professionals to maintain standards and functionality

    • Sales Coordinator
      • Aug 2016 - May 2017

      Trade Shows / Special Events /Meetings- Coordinate / organise logistics for all sales meetings, trade shows, special events, marketing events / distribution / expenses, travel, hotels, logistics, registrations, reservations, catering.- Attend trade shows, special events / board meetings (minute’s recaps) - E-Comm. ensure that trade show information’s is kept updated - Coordinate with marketing dept. preparation of samples, giveaways, show equipment/ shipments - Coordinate logistics of special events (customer forums, customer visits)- Board meetings set-up (including travel, hotels, reservations, catering) Sales Team Support- Primary contact on all inquiries from the US & CDN sales team. Request include: samples, marketing materials, sales kits, sales reports, trade show logistics, credits/payments, marketing questions, E-Comm. questions / issues/ general questions /information. - Coordinate / execute all communications - Coordinate / execute all distributions - Keep track of all vendor agreements, associations / weekly reporting on sales numbers- Work closely with the top sales accounts; providing sales information as require- Provide quarterly reporting / yearly volume rebates- Obtain all yearly sales numbers from each Sales Manager / forecast next year’s salesMarketing Support- Work closely with Marketing on trade shows / special events - Coordinate / execute marketing distributions / communications- Enter orders for marketing distributions, sales samples, giveaways - Manage/ report on consumption, distribution of inventory, marketing materials Management Support- Coordinate / support Sales Managers USA/CDN, personal assistant to CEO/ execute requests - Coordinate booking / payment of company travel- Keep track of trade show expenses - Keep track of all vendor agreements, associations / charities- Report to accounting all payments - Liaison to sales team / sales management for the rest of the company

  • L'Image Home Products
    • Canada
    • Manufacturing
    • 1 - 100 Employee
    • Sales Acount Coordinator
      • Jun 2015 - Aug 2016

      This position is responsible for the overall coordination of business associated with assigned accounts•Support Account manager by preparing cost analysis summaries and quotations•Complete customer quote sheets, product forms and sales sheets•Ensure vendor manuals are current and must have thorough understanding of all customer specific processes, procedures and requirements. Complete weekly reports for management, as required. •Process purchase orders and coordinate with Logistics Team to ensure PO’s are processed in a timely manner and ensure goods delivers according to customers required dates. •Keep track of domestic inventory levels and ensure replenishment orders are submitted in a timely manner. Keep track of all customer specific test and audit requirements/ deadlines. •Work closely with our functional groups on product packaging / artwork / product development in the approval process. •Create presentation and attend customer sales meetings. Complete meeting minutes and follow-up on all product development. •Prepare / send / track samples to customers, maintain customer price records. •Review / sign off on all information being sent to sales reps/ buyers.

  • Traffic Tech
    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Logistics Coordinator
      • Nov 2014 - Jun 2015

      The Logistics Coordinator is responsible for making sure the movement of freight across North America is coordinated and executed successfully according to the customer’s needs and providing exceptional customer service. • Create and maintain strong vendor relationships• Provide and attend to customers’ needs and requirements and provide feedback and knowledge• Cost negotiation and carrier selection (OTR, IMDL and LTL)• Transportation operations (Dispatching, tracking and scheduling of shipments, orders, tradeshows, follow-ups, handle issues, customs paperwork)• Preparing required shipping documentation (BOL, PO etc.)• Effective / professional communication with clients and carriers• Minor accounting functions (tracking proof of delivery paperwork and credit updates)• Customer contracts and negotiations & data entry

  • H&M
    • Sweden
    • Retail
    • 700 & Above Employee
    • Department Manager
      • Sep 2013 - Nov 2014

      - Maximize sales and exceeds store budgets, through assistance in and supervision of effective and continuous space- Stock and seasonal management, and highest possible levels of customer service. - Recommend store layout and stock positioning. Help manage stock availability. - Train and promote high customer service standards. - Give feedback on lines, sellers, and customer requests. - Recommend in-store promotions. Help ensure store achieves defined stockloss targets. - Maximize sales and exceeds store budgets, through assistance in and supervision of effective and continuous space- Stock and seasonal management, and highest possible levels of customer service. - Recommend store layout and stock positioning. Help manage stock availability. - Train and promote high customer service standards. - Give feedback on lines, sellers, and customer requests. - Recommend in-store promotions. Help ensure store achieves defined stockloss targets.

  • Rogers Communications
    • Canada
    • Telecommunications
    • 700 & Above Employee
    • Web Program Manager
      • May 2009 - Feb 2013

      Rogers Communications is one of the largest communications and entertainment companies in Canada, particularly in the field of wireless communications, cable television, telephone, and Internet connectivity with significant additional telecommunications and mass media assets.•Managing quarterly commercial marketing campaigns, tactical initiatives, contingencies, scheduling project activities•Website front-end redesign and development to fall inline with quarterly commercial marketing campaigns•Managing website development, delivering on time and inline with marketing campaign launches•Marketing campaign concept creation with Marketing Communications teams•Requirements gathering and analysis, User Experience design and copy writing and improvements to website self-service functionality •Managing system enhancement and changes and software releases to fall inline with commercial launches•Validate product owner’s content updates, marketing campaign material, coordinate legal revisions and content translations•Market research and analysis to improve sales and acquisitions•Overseeing work by Web and Marcom agencies:- Briefings, Mock-ups, Micro Sites, Wireframes and branding.

  • Rogers Communications
    • Canada
    • Telecommunications
    • 700 & Above Employee
    • Acquisition Go- to- Market Specialist - 2007 to 2009
      • Mar 2007 - Mar 2009

      •Managed quarterly marketing campaigns, tactical initiatives and scheduled product activities and coordinate launches for Fido nationally•Working with business units on process improvements to enhance go-to-market launches for Fido and dual branded launches•Document creation, document management and version control for campaign material, tactical initiatives, minutes and action items•Validation and alignment of information and business rules for internal and external materials•Main contributor in the company re-branding. Including process reengineering, site UX Design, change product lines and re-develop product catalogue, logo design, market positioning and launch•Worked on City Fido zone based plans: Including iPhone launches, price plan eligibility rules, Land Line Portability (LNP) Launch and established FidoDollars business rules

  • Fido Mobile
    • Telecommunications
    • 700 & Above Employee
    • Coordinator Market & Customer Management
      • Apr 2003 - Mar 2007

      •Optimization of go-to-market activities: working with multiple key players achieving quarterly and tactical launches.•Document creation, document management and version control for agenda, meeting minutes, services descriptions, presentations, project lists, calendars, timelines.•Information validation and alignment of information and business rules for internal and external collateral systems and tools

    • Customer Service Representative
      • Aug 2001 - Mar 2003

      •Telephone based customer care for a Canada wide customer base•Mentoring and training•Customer Care for Fido Presidents Office

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