Jessica Muldoon

Hospitality Assistant Manager at Sheetz
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Bio

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Credentials

  • Phi Theta Kappa
    Phi Theta Kappa Honor Society International
    Dec, 2017
    - Nov, 2024
  • ServSafe
    -
    Dec, 2014
    - Nov, 2024
  • AHLEI
    -
  • CVENT Event Planning
    Cvent Conference and Events
  • Controlling Alcohol Risk Effectively (CARE) for servers
    AHLEI - American Hotel & Lodging Educational Institute
  • RAMP
    PLCB

Experience

    • United States
    • Retail
    • 700 & Above Employee
    • Hospitality Assistant Manager
      • Dec 2017 - Present

      Delegate tasks, efficiently cash out all guests in a speedy manner, make and expedite food orders, stock shelves and basic inventory principles, ensure daily checklist tasks are completed, clean and sanitize dining room and restroom areas, complete weekly cleaning tasks, make coffee and espresso beverages, barista, scheduling and payroll Kronos functions, PA lottery, beer cave overseer, soda cooler and salesfloor maintenance, quality assurance ensurer, gasoline sales and functions, product merchandising, marketing and signage, interviewing, tobacco/vape and snack food aficionado, audits, reading of financial statements, check in of vendors, training, mentoring, inventory. Delivers Total Customer Focus. Customer surveys and improving results.

    • United States
    • Restaurants
    • 700 & Above Employee
    • Shift Manager
      • Aug 2009 - Dec 2017

      Leading employees, Making pizzas, Cutting Pizzas, Ensuring Customer Satisfaction, Quality Control, Basic Inventory counts, Supervising shifts, Cleaning and Sanitation, Stocking, Taking phone calls, Answering Drive Through Window, Placing counter orders, Giving orders to guests, Delivering food to customers, Handling of customer complaints, Making fresh dough, Verifying Food safety checklists daily, Making and portioning of wings, appetizers, and other food items and garnishes, Assigning duties to staff, Pepsi beverage ordering, Stocking soda coolers, Detailing floors, Polishing equipment, Dishes, Ordering Supplies, Disciplining employees if needed, Filling out paperwork in case of accident or emergency, ServSafe certified, Put away truck orders (FIFO), Promote teambuilding and group communication skills.

    • United States
    • Retail
    • 700 & Above Employee
    • Fine Jewelry Specialist
      • Sep 2007 - Jan 2008

    • United States
    • Hospitality
    • 700 & Above Employee
    • Retail Clerk
      • May 2005 - Oct 2007

      General cashiering at an amusement park. Worked in a children’s store, the ZooAmerica outpost, The Right Stuff which was an entertainment themed kitschy souvenir shop and a specialty hat store General cashiering at an amusement park. Worked in a children’s store, the ZooAmerica outpost, The Right Stuff which was an entertainment themed kitschy souvenir shop and a specialty hat store

Education

  • HACC, Central Pennsylvania's Community College
    Associate of Arts and Sciences (AAS), Hospitality Administration/Management
    2013 - 2017
  • Harrisburg Area Community College
    Hospitality Administration/Management
    2013 - 2016

Community

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