Jessica Muldoon
Hospitality Assistant Manager at Sheetz- Claim this Profile
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Topline Score
Bio
Credentials
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Phi Theta Kappa
Phi Theta Kappa Honor Society InternationalDec, 2017- Nov, 2024 -
ServSafe
-Dec, 2014- Nov, 2024 -
AHLEI
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CVENT Event Planning
Cvent Conference and Events -
Controlling Alcohol Risk Effectively (CARE) for servers
AHLEI - American Hotel & Lodging Educational Institute -
RAMP
PLCB
Experience
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Sheetz
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United States
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Retail
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700 & Above Employee
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Hospitality Assistant Manager
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Dec 2017 - Present
Delegate tasks, efficiently cash out all guests in a speedy manner, make and expedite food orders, stock shelves and basic inventory principles, ensure daily checklist tasks are completed, clean and sanitize dining room and restroom areas, complete weekly cleaning tasks, make coffee and espresso beverages, barista, scheduling and payroll Kronos functions, PA lottery, beer cave overseer, soda cooler and salesfloor maintenance, quality assurance ensurer, gasoline sales and functions, product merchandising, marketing and signage, interviewing, tobacco/vape and snack food aficionado, audits, reading of financial statements, check in of vendors, training, mentoring, inventory. Delivers Total Customer Focus. Customer surveys and improving results.
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Pizza Hut
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United States
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Restaurants
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700 & Above Employee
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Shift Manager
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Aug 2009 - Dec 2017
Leading employees, Making pizzas, Cutting Pizzas, Ensuring Customer Satisfaction, Quality Control, Basic Inventory counts, Supervising shifts, Cleaning and Sanitation, Stocking, Taking phone calls, Answering Drive Through Window, Placing counter orders, Giving orders to guests, Delivering food to customers, Handling of customer complaints, Making fresh dough, Verifying Food safety checklists daily, Making and portioning of wings, appetizers, and other food items and garnishes, Assigning duties to staff, Pepsi beverage ordering, Stocking soda coolers, Detailing floors, Polishing equipment, Dishes, Ordering Supplies, Disciplining employees if needed, Filling out paperwork in case of accident or emergency, ServSafe certified, Put away truck orders (FIFO), Promote teambuilding and group communication skills.
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Macy's
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United States
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Retail
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700 & Above Employee
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Fine Jewelry Specialist
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Sep 2007 - Jan 2008
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Hershey Entertainment & Resorts Company
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United States
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Hospitality
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700 & Above Employee
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Retail Clerk
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May 2005 - Oct 2007
General cashiering at an amusement park. Worked in a children’s store, the ZooAmerica outpost, The Right Stuff which was an entertainment themed kitschy souvenir shop and a specialty hat store General cashiering at an amusement park. Worked in a children’s store, the ZooAmerica outpost, The Right Stuff which was an entertainment themed kitschy souvenir shop and a specialty hat store
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Education
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HACC, Central Pennsylvania's Community College
Associate of Arts and Sciences (AAS), Hospitality Administration/Management -
Harrisburg Area Community College
Hospitality Administration/Management