Experience

Halpin Wealth

• Australia
• Financial Services
• 1 - 100 Employee

• Client Service Officer

  • Feb 2021 - Present



The Financial Advisory Group

• Financial Planning Assistant

  • Nov 2018 - Jan 2021

  Preparation of client files for appointments (new, review and SoA presentations), for individuals, SMSF's and companies Preparation of portfolio reports in XPlan for individual and SMSF clients Liaising with clients and third parties, to ensure applications and forms are processed in a timely manner Research of insurance and superannuation products Preparation of insurance quotes Preparation of investment, superannuation and insurance applications Assisting in tax return preparation and client correspondence Executing and follow-up of investment transactions Establish and maintain client accounts, and process service requests Setting up of client files and capturing client data in Worksorted Undertake ad hoc tasks as required, including liaising with internal stakeholders



Westpac

• Australia
• Banking
• 700 & Above Employee

• Advanced Financial Adviser

  • Apr 2018 - Oct 2018

  Meet with new and existing clients to assess and review their needs Research appropriate solutions for personal insurance (via COIN Provisio), retirement planning and Superannuation (ChantWest) Prepare financial calculations to support strategies Write Statements and Records of Advice Draft file notes documenting discussions Undertake ad hoc tasks as required, including liaising with internal stakeholders The above duties were performed as part of a 6-month mentorship program under a senior financial adviser. These duties were not performed in an advice-giving capacity.



People's Choice Credit Union

• Australia
• Financial Services
• 500 - 600 Employee

• Portfolio Financial Planner

  • Apr 2017 - Mar 2018

  Meet with new and existing members to assess and review their needsResearch appropriate solutions for personal insurance, retirement planning and SuperannuationWrite Statements and Records of AdviceDraft file notes documenting discussionsUndertake record keeping via XPLANProvide ad hoc assistance to senior planners

• Financial Planning Support Officer

  • Jun 2015 - Mar 2017

  Prepare paperwork required to assist with advice implantation strategiesAction advice implementation paperwork in a timely mannerEnsure Midwinter data feeds (i.e. manual, automatic and semi-automatic) are processed on agreed frequenciesUpdate systems (Midwinter and Worksorted) with relevant client information and complete filing and archiving in a timely mannerEnsure upfront revenue is accurately listed in Placements and all discrepancies are escalated as per company policies and proceduresRespond to Planner enquiries by phone or email Respond to and / or refer client advice queries or referrals to PlannersEnsure required reporting is completed accurately and in a timely mannerContinuously review internal processes for currency and improvementUndertake additional duties as required.



Independent Wealth Managers

• Paraplanner, CFP

  • Oct 2013 - Feb 2015

  Preparation of Records of Advice for Investments and Long Term Risk Preparation of Financial Plans (Death, Disability and Retirement) Investment Portfolio and Underlying Fund Investigations Long Term Risk Policy Investigations (Premium and Quality) Compliance updates and processes, compliance checks Preparation of Records of Advice for Investments and Long Term Risk Preparation of Financial Plans (Death, Disability and Retirement) Investment Portfolio and Underlying Fund Investigations Long Term Risk Policy Investigations (Premium and Quality) Compliance updates and processes, compliance checks



Pegasus Wealth Management

• Para Planner

  • Jun 2010 - Oct 2013

  Client relationship management and general client queries; New client compliance documents, and application documents; Investment valuation reporting; Assistance with investment proposals; Research - fact sheets and product information; Compliance updates and processes, compliance checks; Financial Services Board correspondence and updates; Admin staff management; Prepare, process and maintain staff employment records; Additional activities required by management



Mr Price Group Ltd

• Merchadise Allocator

  • Aug 2008 - Jun 2010

  Analyzing stock levels to ensure sufficient replenishment to meet sales targets; Liaison with suppliers, stores and customers. Analyzing stock levels to ensure sufficient replenishment to meet sales targets; Liaison with suppliers, stores and customers.