Client Services Manager

• Feb 2021 - Present

Responsible for building deep relationships with clients and agencies to ensure flawless campaign execution. Manage campaigns for the across all digital platforms for the Washington Post, with a strong focus on execution as well as innovation. - Maintain client relationship, partnering closely with Sales Reps and other internal teams to understand what needs to be communicated with the client - Build out media plans for agencies/clients - Continuously monitor campaign delivery and performance, and communicate recommendations for optimizations and up-sell opportunities - Lead weekly pacing calls with Sales Rep - Assist in analyzing and reconciling billing each month for each CSM's designated campaigns - Utilize various analytic and ad server systems - Build wrap-up analysis reporting/decks Show less

Key Account Manager

• Jul 2019 - Feb 2021

Storyful, a division of News Corp, is the world’s social media intelligence agency, combining award-winning journalism with comprehensive data access and agile technology to find insights and content for media and brand partners. Our analysis provides deep insight into consumer perceptions, supports mitigating risk before and during a crisis, builds resilience, and uncovers brand-building whitespace opportunities.

Corporate Sales Coordinator

• Mar 2018 - Jul 2019

Corporate Event Sales Coordinator

• Feb 2015 - Mar 2018

• Coordinated new store opening and direct marketing plans for successful opening and generating $1.1 million in first year. • Capitalized marketing plan to generate over $1.2 million in sales in 2016 and over $1.4 million in sales in 2017. • Earned “Top 5 Sales” in the special events department for the whole company in 2016 and 2017. • Analyzed target markets to find prospective clients through built partnerships, networking events, street teams, and referrals, while building brand awareness. • Spearheaded negotiations with clients to help maximize profits for company, while fulfilling clients’ needs. • Work with local advertisers to negotiate and implement marketing plans to target audience. • Collaborated with corporate to help forecast and formulate guidelines, while ensuring that said goals are met. • Communicate daily strategies, sales goals, and critical event details to ensure surpassing monthly, quarterly and yearly budgets. • Maintained healthy relationship with customers to assist in building referrals and future sales. • Responsible for all events accounts receivable and accounts payables. Show less

Events Assistant

• Oct 2014 - Feb 2015

• Designed excel sheet to help keep track of various information such as events, sales, and cost to properly evaluate event profitability • Responsible for handling reservations including, but not limited to, acquiring and applying deposits to events • Prepared, advised, and managed all events to help maximize efficiency and client satisfaction • Handled all client communications to help facilitate best service possible • Designed excel sheet to help keep track of various information such as events, sales, and cost to properly evaluate event profitability • Responsible for handling reservations including, but not limited to, acquiring and applying deposits to events • Prepared, advised, and managed all events to help maximize efficiency and client satisfaction • Handled all client communications to help facilitate best service possible

Event Marketing Intern

• Jun 2014 - Oct 2014

• Identified, negotiated, and obtained venues for company events, while staying within budget constraints • Handled social media presences for the company, which generated in over 500 calls worth of interest • Supervised all relationships to maintain healthy professional network for the company • Conducted cold calls to help build client list for the company • Identified, negotiated, and obtained venues for company events, while staying within budget constraints • Handled social media presences for the company, which generated in over 500 calls worth of interest • Supervised all relationships to maintain healthy professional network for the company • Conducted cold calls to help build client list for the company

Party Server

• Aug 2009 - Oct 2014