Experience

First Communities

• United States
• Real Estate
• 400 - 500 Employee

• Assistant property manager

  • Apr 2021 - Present



Hilton Orlando Lake Buena Vista

• Lake Buena vista Florida

• Guest Service Agent

  • Jan 2017 - Present

  As a Front desk Agent My job is to check in the guest, tell them a little bit about the hotel . I am able to offer upgraded rooms at a discounted price. Multitasking is a must up here. Between the phones and guest asking questions there is a lot to do all at once. I think my future might be at Hilton. They have so much growth opportunity , I would like to be in the event planning department which handles accruing new business As a Front desk Agent My job is to check in the guest, tell them a little bit about the hotel . I am able to offer upgraded rooms at a discounted price. Multitasking is a must up here. Between the phones and guest asking questions there is a lot to do all at once. I think my future might be at Hilton. They have so much growth opportunity , I would like to be in the event planning department which handles accruing new business



Clarks

• United Kingdom
• Retail
• 700 & Above Employee

• Assistant Manager

  • Oct 2018 - Jan 2023

  -manage associates to maximize sales of shoes leather goods shoe car etc. - responsible for at least 7 employees - execute transfers to various stores through out our district -training associates on the features and benefits of the products for sale - opening and closing procedures -knowledge of POS system -knowledge of Outlook email systems -manage associates to maximize sales of shoes leather goods shoe car etc. - responsible for at least 7 employees - execute transfers to various stores through out our district -training associates on the features and benefits of the products for sale - opening and closing procedures -knowledge of POS system -knowledge of Outlook email systems



Prancer Capital Corp

• Lake Mary Florida

• Claims Representative

  • Jul 2017 - Oct 2018

  - help customers understand the process during a total loss of vehicle - speak and nogotiate terms with customers insurance company - Help follow up on Gap claims and Warranty Cancellations _ work hand in hand with the title department at dealerships in order to receive the titles for our customers within a timely manner - Assist collection with making customer reminder calls for payments and insurance laps - help customers understand the process during a total loss of vehicle - speak and nogotiate terms with customers insurance company - Help follow up on Gap claims and Warranty Cancellations _ work hand in hand with the title department at dealerships in order to receive the titles for our customers within a timely manner - Assist collection with making customer reminder calls for payments and insurance laps



Dillard's Inc.

• United States
• Retail
• 700 & Above Employee

• ASM manager

  • Sep 2015 - Dec 2016

  I work with 4 women to ensure the upkeep of the juniors department . We work to increase sales profitability. I am in charge of making schedules and making sure the associates go to lunch at there scheduled time. Responsible for the merchandising of the juniors section. assigning taskes and following up on my associates . insuring they are following the 5 star service model. training new employees on the pos system. I work with 4 women to ensure the upkeep of the juniors department . We work to increase sales profitability. I am in charge of making schedules and making sure the associates go to lunch at there scheduled time. Responsible for the merchandising of the juniors section. assigning taskes and following up on my associates . insuring they are following the 5 star service model. training new employees on the pos system.



Miracle Toyota

• Haines city florida

• Internet Sales

  • Apr 2015 - Sep 2015

  Customers reach out to me threw the Internet to purchase a vehicle Customers reach out to me threw the Internet to purchase a vehicle



Competition BMW of Smithtown

• Smithtown ny

• Receptionist

  • Oct 2014 - Apr 2015



Cablevision

• Outbound Sales Representative

  • Jan 2012 - Apr 2015