Experience

Merritt Business Solutions

• United States
• Insurance
• 1 - 100 Employee

• Chief Operating Officer

  • Aug 2020 - Present

  Responsible for implementation through execution of internal service processes.● Business management software program development including an upgraded CRM, accounting software, analytics reporting, e sign documentation, and online record keeping.● Developed an online marketing strategy comprised of an identity refresh, new website, blog creation, email marketing, and a social media plan. ● Scaling the company to grow by adding new services resulting in an 20% increase in sales over a 2-year period. Show less

• Business Services Manager

  • Dec 2019 - Aug 2020

• Business Services Coordinator

  • Jul 2019 - Dec 2019



Technisch Creative

• United States
• Events Services
• 1 - 100 Employee

• Office Manger

  • Apr 2018 - Jul 2019

  Develop, execute, and implement strategies to streamline operations for full-service event production organization. ● Primary contact for new and existing clients, preparing quotes, and liaison from client to technical team. Project manager throughout process. ● Coordinate projects in CRM software, prioritizing tasks, with flawless deadline execution. ● Developed a networking program establishing relationships with external partners creating additional revenue and educational offering awareness. Show less



Tommy Bahama

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Office Manager

  • Apr 2014 - Apr 2018

  Maintained office efficiency to reduce financial risks and deliver improved associate engagement through HR policy development and execution. ● Developed a cash management, record keeping, and operational system to improve location efficiency and profitability. ● Managed employee benefits and facilitated trainings to reduce turnover. ● Established and maintained all social media content and marketing. Maintained office efficiency to reduce financial risks and deliver improved associate engagement through HR policy development and execution. ● Developed a cash management, record keeping, and operational system to improve location efficiency and profitability. ● Managed employee benefits and facilitated trainings to reduce turnover. ● Established and maintained all social media content and marketing.



Shades of Green Resort

• Hospitality
• 1 - 100 Employee

• Beverage Manager/ Banquet Manager

  • May 2011 - May 2012

  Established marketing presence within the community while managing external vendor relationships to improve location performance and profitability. ● Reduced costs by $28k in 2010, consistently performing under budget while improving overall sales performance. ● Delivered $4.7m in total sales and $1.4m in beverage sales through marketing initiatives including a concierge bounce-back program, off-site golf tournament, and local fundraising. Established marketing presence within the community while managing external vendor relationships to improve location performance and profitability. ● Reduced costs by $28k in 2010, consistently performing under budget while improving overall sales performance. ● Delivered $4.7m in total sales and $1.4m in beverage sales through marketing initiatives including a concierge bounce-back program, off-site golf tournament, and local fundraising.



Chevy's Fresh Mex

• United States
• Restaurants
• 1 - 100 Employee

• Restaurant/ Bar/ Marketing Manager

  • Sep 2006 - Jan 2011

  Developed internal and external relationships to develop marketing presence within the community as well as managed external vendor relationships to improve location performance and profitability. • Reduced costs by $28k in 2010, consistently performing under budget while improving overall sales performance. • Delivered $4.7m in total sales and $1.4m in beverage sales through marketing initiatives including a concierge bounce-back program, off-site golf tournament, and local fundraising. Show less