Experience

Aginode, formerly Nexans Telecom & Data

• France
• Telecommunications
• 1 - 100 Employee

• UK Telecom Field Sales Manager

  • Nov 2022 - Present



Mayflex

• United Kingdom
• Information Technology & Services
• 100 - 200 Employee

• Proactive Account Manager

  • Oct 2017 - Nov 2022



Excel Networking Solutions

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Development Support Executive

  • Aug 2019 - Feb 2020



John Lewis & Partners

• United Kingdom
• Retail
• 700 & Above Employee

• Business Manager - Clinique

  • Jun 2016 - Oct 2017

  Supporting all training for the area of East Anglia Helping managers understand their business and opportunities Running recruitment days Stock management Team empowerment Classroom teaching Supporting all training for the area of East Anglia Helping managers understand their business and opportunities Running recruitment days Stock management Team empowerment Classroom teaching



Selfridges

• United Kingdom
• Retail
• 700 & Above Employee

• Counter Education Manager - Trainer - Selfridges

  • Oct 2015 - Jun 2016

  Managing and overseeing all education and opportunities on the account - £2.3 million - team of 22, two assistant business managers and a stock room keeper. In charge of all the training and developing all new recruits, level one, two and three consultants. Checking in with coaching and developing opportunities and working closely with the team to ensure they are outperforming their KPIs daily, weekly and monthly. Event planning to support and for seeing opportunity and jeopardy times. Difficult conversations - records of conversation, attendance improvement plans and performance improvement plans. Running kickstarts for the Selfridges team and fellow Oxford street managers setting them up for success. Show less



Harrods

• United Kingdom
• Retail
• 700 & Above Employee

• Assistant Business Manager - Harrods

  • Jun 2015 - Nov 2015

  Working for multi-sighted Clinique in Harrods, managing a team of 20 consultants, and a stockroom assistant. The account has an annual turnover of £2.3million. With this position comes a huge amount of responsibility and business knowledge and acumen, as I was often subject to visits from both the UK and New York Head Offices. My main responsibilities included ensuring the counter was achieving target and growth on last year, as well as ensuring the consultants were achieving their own personal targets. I also ensured we had a strong appointment business to secure future business by constantly checking in with my team so they are taking ownership of their own business. Completing rota productively. Running training for the team on new product launches. Performance managing. Ensuring he highest standards and worldwide customer service at all times. Show less



Clinique

• Personal Care Product Manufacturing
• 700 & Above Employee

• Account Manager

  • Aug 2013 - Jul 2015

  As Counter Manager of a £620k Account I was responsible for the achievement of all business goals and targets set by my CEE and Clinique through coaching and motivating my team of Consultants to achieve not only their individual goals but also the accounts. Analysed counter figures, to forecast weeks where there is opportunity and weeks where there may be jeopardy. Planning in store events, communicating effectively with in store management and creating good working relationships. Coaching my team to improve their IPT and Average £ to them to help progress within the company.Training - I also was a city leader running challenge days and training business managers and their teams on new product launches. I also trained new managers within the area too ensuring that I am setting them up for success. Show less

• Assistant Business Manager

  • Mar 2013 - Sep 2013



Benefit Cosmetics

• United States
• Personal Care Product Manufacturing
• 700 & Above Employee

• Account Manager

  • Dec 2011 - Mar 2013

  Inspiring and motivating the BA's in my team to ensure that we are not only hitting but exceeding personal targets and working at the company expectations. Having regular team meetings to ensure all members of the team know where they are within the business, and how the business is doing. Planning on counter events to help and drive sales, and on counter training to make sure girls are up to date and knowledgeable on all products especially new product launches. Inspiring and motivating the BA's in my team to ensure that we are not only hitting but exceeding personal targets and working at the company expectations. Having regular team meetings to ensure all members of the team know where they are within the business, and how the business is doing. Planning on counter events to help and drive sales, and on counter training to make sure girls are up to date and knowledgeable on all products especially new product launches.