Experience

Inobranch

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Director Of Services

  • Jul 2022 - Present

• Contract Portfolio Management

  • Dec 2021 - Jul 2022



Broadleaf Group

• IT Services and IT Consulting
• 1 - 100 Employee

• Project Manager

  • May 2019 - Dec 2021

  • Lead complex projects, in scale from SMB to enterprise-level clients including scope, risks, timelines, budget • Developed full-scale project plans and associated communications • Provided consistent implementation methodologies across all business units • Effectively communicated project expectations to team members and stakeholders • Provided recommendations on process improvements including planning, forecasting, implementation processes, hand-offs, tools, etc. • Identified and managed project dependencies and critical paths • Served as a practice expert in the project management domain • Served as a change agent within the professional services organization • Maintained or exceed realization target



Northwest Oral & Maxillofacial Surgery

• United States
• Medical Practices
• 1 - 100 Employee

• Patient Care Coordinator

  • Oct 2012 - Dec 2018

  Provide administrative support to surgeons of practice and surgical team. Prepare billing statements for patients. Prepare and file insurance claims. Coordinate schedules with referring doctors for patient procedures. Coordinate information and care requirements with other care providers. Arrange meeting between surgeons and referring doctors. Compose and edit correspondences and medical reports. Case management. Interact with involved departments to negotiate and expedite scheduling and completion of tests, procedures, and consults. Resolves issues that could affect smooth care progression; fostering peer support; providing education to patients regarding the case management process.



Sam Houston State University

• United States
• Higher Education
• 700 & Above Employee

• Supplemental Instruction Program Coordinator

  • Jan 2015 - Jun 2015

  Graduate Assistant Position* Supplemental Instruction program, assist and support the coordinator, provide and create professional development training, maintain administrative responsibilities, develop relationships with student and diverse populations, maintain leadership, support team building techniques, collect and record data, supervise a team of 13, coordinated and present meeting materials, research and outreach coordination, maintain and develop faculty relationships, website design, content writing, social media coordinator, increase student(s) knowledge and participation. Proficiencies: Microsoft Access, Excel, Outlook, PowerPoint, Publisher, and Word; working knowledge of HTML, WebCMS expert, Google Applications expert, and social media efficient in: LinkedIn, Twitter, Facebook, and Word Press. In my time here I implemented a system for real time documentation through Google Sheets, created help guides, created the content for the website as well as designed the website, self-taught HTML knowledge, completed WebCMS training, implemented marketing techniques through social media, developed training materials, enhanced my presentation skills, and developed the position.



Sam Houston State University

• United States
• Higher Education
• 700 & Above Employee

• Lead Writing Tutor

  • Jan 2012 - May 2014

  Aided in student support and retention among developmental and introductory English courses. Maintained student relationships. Analyzed, proofed, and edited academic essays. Developed action plans with student to ensure academic success. Served as a liaison between students and faculty. Mentored students in academic success through writing best practices. Adapted new database. Hosted tours, presented orientations, drafted informational tutoring brochures, and served as representative in campus outreach.