Experience

Healthrageous

• United States
• Health, Wellness & Fitness
• 1 - 100 Employee

• Ecommerce Operations Manager

  • Jul 2022 - Present



U.S. Hunger

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Operations Manager

  • Oct 2019 - Jun 2022

  • Direct sourcing of products, negotiations, and collaborated with Supply Chain to establishing and maintaining a positive Vendor relationship • Consistently identifying market and competitor trends and operational trends using analytical reports to improve our products • In the event of supply constraints, work with cross-functional stakeholders to shape demand and optimize business performance • Collaborating with Customer Experience Manager to identify customer needs and complaints… Show more • Direct sourcing of products, negotiations, and collaborated with Supply Chain to establishing and maintaining a positive Vendor relationship • Consistently identifying market and competitor trends and operational trends using analytical reports to improve our products • In the event of supply constraints, work with cross-functional stakeholders to shape demand and optimize business performance • Collaborating with Customer Experience Manager to identify customer needs and complaints to evaluate our product. • Managed multiple warehouses to ensure sales goals were met • Drive team in operational excellence through regular process reviews and real-time feedback based on measurable deliverables Show less • Direct sourcing of products, negotiations, and collaborated with Supply Chain to establishing and maintaining a positive Vendor relationship • Consistently identifying market and competitor trends and operational trends using analytical reports to improve our products • In the event of supply constraints, work with cross-functional stakeholders to shape demand and optimize business performance • Collaborating with Customer Experience Manager to identify customer needs and complaints… Show more • Direct sourcing of products, negotiations, and collaborated with Supply Chain to establishing and maintaining a positive Vendor relationship • Consistently identifying market and competitor trends and operational trends using analytical reports to improve our products • In the event of supply constraints, work with cross-functional stakeholders to shape demand and optimize business performance • Collaborating with Customer Experience Manager to identify customer needs and complaints to evaluate our product. • Managed multiple warehouses to ensure sales goals were met • Drive team in operational excellence through regular process reviews and real-time feedback based on measurable deliverables Show less



Sobel Westex

• United States
• Textile Manufacturing
• 100 - 200 Employee

• Warehouse Cost Analyst

  • Apr 2019 - Oct 2019

  • Collected and analyzes data to ensure we adhered to budgets and constraints and provides visibility to the CFO • Work alongside the Head of Supply Chain to create and improve distribution strategies including 3PL expansion plans and carrier selection • Established strong working relationships with 3PL team to ensure effective communication across functional area and ensure performance targets are met • Reviewed equipment and department workspace to ensure it was kept in proper… Show more • Collected and analyzes data to ensure we adhered to budgets and constraints and provides visibility to the CFO • Work alongside the Head of Supply Chain to create and improve distribution strategies including 3PL expansion plans and carrier selection • Established strong working relationships with 3PL team to ensure effective communication across functional area and ensure performance targets are met • Reviewed equipment and department workspace to ensure it was kept in proper working order, observing that all equipment is used properly and in good working order • Forge and maintain trust relationships with suppliers • Developed strategic plans to improve operational efficiency in each warehouse by creating KPI’s • Evaluated client contracts and took part in the negotiations process on procurement contracts Show less • Collected and analyzes data to ensure we adhered to budgets and constraints and provides visibility to the CFO • Work alongside the Head of Supply Chain to create and improve distribution strategies including 3PL expansion plans and carrier selection • Established strong working relationships with 3PL team to ensure effective communication across functional area and ensure performance targets are met • Reviewed equipment and department workspace to ensure it was kept in proper… Show more • Collected and analyzes data to ensure we adhered to budgets and constraints and provides visibility to the CFO • Work alongside the Head of Supply Chain to create and improve distribution strategies including 3PL expansion plans and carrier selection • Established strong working relationships with 3PL team to ensure effective communication across functional area and ensure performance targets are met • Reviewed equipment and department workspace to ensure it was kept in proper working order, observing that all equipment is used properly and in good working order • Forge and maintain trust relationships with suppliers • Developed strategic plans to improve operational efficiency in each warehouse by creating KPI’s • Evaluated client contracts and took part in the negotiations process on procurement contracts Show less



Bed Bath & Beyond

• United States
• Retail
• 700 & Above Employee

• eComm Supply Chain Operations Manager

  • Jan 2018 - Mar 2019

  • Oversaw sales operations, product optimization and direct P&L accountability • Audit orders to ensure the customer's order has been picked correctly. • Manages data to forecast outbound volume to improve daily sales by 15% • Creating essential data that forecasts outbound volumes on products • Evaluate, establish goals, and set performance standards • Lead by example to sure that the proper coaching techniques and policies as established are being properly… Show more • Oversaw sales operations, product optimization and direct P&L accountability • Audit orders to ensure the customer's order has been picked correctly. • Manages data to forecast outbound volume to improve daily sales by 15% • Creating essential data that forecasts outbound volumes on products • Evaluate, establish goals, and set performance standards • Lead by example to sure that the proper coaching techniques and policies as established are being properly adhered • Improved morale and management communication by creating employee recognition and rewards practices. • Evaluate and create reports on departmental/building goals. • Assisted executive leaders in decision-making processes by creating daily reports and suggesting areas for development. • Checked supply against demand by overseeing all merchandising decisions, replenishment and inventory management. • Developed corporate objectives and strategies collaborating on quality metrics and key performance indicators (KPI), as well as strategizing with cross-functional teams on improvement measures related to quality. Show less • Oversaw sales operations, product optimization and direct P&L accountability • Audit orders to ensure the customer's order has been picked correctly. • Manages data to forecast outbound volume to improve daily sales by 15% • Creating essential data that forecasts outbound volumes on products • Evaluate, establish goals, and set performance standards • Lead by example to sure that the proper coaching techniques and policies as established are being properly… Show more • Oversaw sales operations, product optimization and direct P&L accountability • Audit orders to ensure the customer's order has been picked correctly. • Manages data to forecast outbound volume to improve daily sales by 15% • Creating essential data that forecasts outbound volumes on products • Evaluate, establish goals, and set performance standards • Lead by example to sure that the proper coaching techniques and policies as established are being properly adhered • Improved morale and management communication by creating employee recognition and rewards practices. • Evaluate and create reports on departmental/building goals. • Assisted executive leaders in decision-making processes by creating daily reports and suggesting areas for development. • Checked supply against demand by overseeing all merchandising decisions, replenishment and inventory management. • Developed corporate objectives and strategies collaborating on quality metrics and key performance indicators (KPI), as well as strategizing with cross-functional teams on improvement measures related to quality. Show less



Microsoft

• United States
• Software Development
• 700 & Above Employee

• Inventory Control Lead

  • Sep 2012 - Jan 2018

  • Managed store replenishment and analyzed buying reports • Performed random internal Audits to ensure 100% accuracy & compliance • Oversee scheduling for Inventory team • Improving and maintaining new and existing documents to help users retrieve data effectively. • Create supplies cost report to monitor and reduce cost without affecting the customer • Oversaw daily cycle counts and investigated variances to resolve problems within 8 Microsoft locations. • Played critical… Show more • Managed store replenishment and analyzed buying reports • Performed random internal Audits to ensure 100% accuracy & compliance • Oversee scheduling for Inventory team • Improving and maintaining new and existing documents to help users retrieve data effectively. • Create supplies cost report to monitor and reduce cost without affecting the customer • Oversaw daily cycle counts and investigated variances to resolve problems within 8 Microsoft locations. • Played critical role in operational success of procurement, sourcing and vendor management. • Focusing on analyzing and troubleshooting issues and delivering speedy resolutions. • Collaborate with the audit team to change certain aspects of the audit for flagship stores. • Liaise with Market Loss Prevention Manager to create and maintain Shrink • Supervise my team to ensure the safety and efficiency of entire operations. • Hosts weekly conference call with stores to communicate weekly expectations on Operational loss, operational updates, and organizational changes Show less • Managed store replenishment and analyzed buying reports • Performed random internal Audits to ensure 100% accuracy & compliance • Oversee scheduling for Inventory team • Improving and maintaining new and existing documents to help users retrieve data effectively. • Create supplies cost report to monitor and reduce cost without affecting the customer • Oversaw daily cycle counts and investigated variances to resolve problems within 8 Microsoft locations. • Played critical… Show more • Managed store replenishment and analyzed buying reports • Performed random internal Audits to ensure 100% accuracy & compliance • Oversee scheduling for Inventory team • Improving and maintaining new and existing documents to help users retrieve data effectively. • Create supplies cost report to monitor and reduce cost without affecting the customer • Oversaw daily cycle counts and investigated variances to resolve problems within 8 Microsoft locations. • Played critical role in operational success of procurement, sourcing and vendor management. • Focusing on analyzing and troubleshooting issues and delivering speedy resolutions. • Collaborate with the audit team to change certain aspects of the audit for flagship stores. • Liaise with Market Loss Prevention Manager to create and maintain Shrink • Supervise my team to ensure the safety and efficiency of entire operations. • Hosts weekly conference call with stores to communicate weekly expectations on Operational loss, operational updates, and organizational changes Show less



UPS

• United States
• Truck Transportation
• 700 & Above Employee

• Loading manager

  • Jun 2013 - Oct 2014

  • Train and supervise daily activities of packages handlers and clerks to ensure that all assigned duties are accomplished safety and timely • Ensuring all employees were up to par with safety procedures • Coordinated with the team to ensure that deliveries were excepted and arrived on time • Train and supervise daily activities of packages handlers and clerks to ensure that all assigned duties are accomplished safety and timely • Ensuring all employees were up to par with safety procedures • Coordinated with the team to ensure that deliveries were excepted and arrived on time



Interference Inc

• New York

• Marketing Intern

  • Mar 2011 - Aug 2012

  • Developed innovative marketing ideas to promote new product • Hired staff to promote marketing projects • Assist with special events to promote the company and increase attendance • Collaborated with the team on presentations for management and clients • Managed the supplies budget • Assisted our clients with strategic planning for their product • Developed innovative marketing ideas to promote new product • Hired staff to promote marketing projects • Assist with special events to promote the company and increase attendance • Collaborated with the team on presentations for management and clients • Managed the supplies budget • Assisted our clients with strategic planning for their product



T-Mobile

• United States
• Telecommunications
• 700 & Above Employee

• Assistant Manager

  • Nov 2006 - Aug 2012

  • Ensured planograms were accurate and customer ready, in line with corporate standards. • Responsible for the installation and maintenance of software for visuals standers • Provided face-to-face product sales on cellular phones and tablets. • Met and exceeded the goal of 100 activations and $2,000 in accessory sales each month, 98% of tenure. • Ensured that employees met their personal monthly activation and accessory attachment goals for the betterment of the store • Analyze… Show more • Ensured planograms were accurate and customer ready, in line with corporate standards. • Responsible for the installation and maintenance of software for visuals standers • Provided face-to-face product sales on cellular phones and tablets. • Met and exceeded the goal of 100 activations and $2,000 in accessory sales each month, 98% of tenure. • Ensured that employees met their personal monthly activation and accessory attachment goals for the betterment of the store • Analyze business needs and provide optimal technical solutions. • Other duties included; weekly scheduling, cash counts, handled opening/closing procedure, and processed payroll. • Led the stores physical inventory. • Was responsible for overseeing all incoming shipment and that it was received and processed correctly Show less • Ensured planograms were accurate and customer ready, in line with corporate standards. • Responsible for the installation and maintenance of software for visuals standers • Provided face-to-face product sales on cellular phones and tablets. • Met and exceeded the goal of 100 activations and $2,000 in accessory sales each month, 98% of tenure. • Ensured that employees met their personal monthly activation and accessory attachment goals for the betterment of the store • Analyze… Show more • Ensured planograms were accurate and customer ready, in line with corporate standards. • Responsible for the installation and maintenance of software for visuals standers • Provided face-to-face product sales on cellular phones and tablets. • Met and exceeded the goal of 100 activations and $2,000 in accessory sales each month, 98% of tenure. • Ensured that employees met their personal monthly activation and accessory attachment goals for the betterment of the store • Analyze business needs and provide optimal technical solutions. • Other duties included; weekly scheduling, cash counts, handled opening/closing procedure, and processed payroll. • Led the stores physical inventory. • Was responsible for overseeing all incoming shipment and that it was received and processed correctly Show less