Jessica Marteene

Area Coordinator at Absolute Domestics
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Contact Information
Location
Brisbane, Queensland, Australia, AU
Languages
  • English Native or bilingual proficiency

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Experience

    • Australia
    • Consumer Services
    • 100 - 200 Employee
    • Area Coordinator
      • Sep 2022 - Present

      Managing a fleet of about 270 domestic cleaners Managing a fleet of about 270 domestic cleaners

    • Australia
    • Medical Practices
    • 1 - 100 Employee
    • Medical Receptionist
      • Mar 2022 - Sep 2022
    • Australia
    • Truck Transportation
    • 1 - 100 Employee
    • Accounts Clerk
      • Mar 2021 - Mar 2022
    • Australia
    • Individual and Family Services
    • Accounts Clerk
      • Mar 2021 - Mar 2022
    • South Africa
    • Education Administration Programs
    • 1 - 100 Employee
    • Office Manager
      • Nov 2020 - Mar 2021

      Managing instructors calendars. Liaising with organisations Managing the day to day office procedures Training staff and instructors Remittances Invoicing and Quoting Scheduling lessons and tests. Managing instructors calendars. Liaising with organisations Managing the day to day office procedures Training staff and instructors Remittances Invoicing and Quoting Scheduling lessons and tests.

    • Call Centre Operator
      • May 2017 - Nov 2020

      • Overflow and after hours message taking • Switchboard management • Appointment bookings and follow-up • Training and Mentoring new employees • Overflow and after hours message taking • Switchboard management • Appointment bookings and follow-up • Training and Mentoring new employees

    • Australia
    • Real Estate
    • 1 - 100 Employee
    • Outbound scheduling coordinator
      • Oct 2016 - Mar 2017

      Calling tenants to arrange inspections times for smoke alarms, liaising with property managers to maintain accurate tenant information, data entry. Calling tenants to arrange inspections times for smoke alarms, liaising with property managers to maintain accurate tenant information, data entry.

    • United States
    • Aviation and Aerospace Component Manufacturing
    • Customer Service Representative
      • Dec 2015 - Oct 2016

      Telephone skills, Customer Service, Accounts and sales inquiries, refunds, credits, processing orders, email communications, use of portal, product knowledge. Telephone skills, Customer Service, Accounts and sales inquiries, refunds, credits, processing orders, email communications, use of portal, product knowledge.

    • Real Estate
    • 1 - 100 Employee
    • State Coordinator
      • Aug 2015 - Dec 2015

      Data Entry, Appointment setting, complaints management, customer service, email correspondence, invoicing, spreadsheet management, Data Entry, Appointment setting, complaints management, customer service, email correspondence, invoicing, spreadsheet management,

    • Australia
    • Environmental Services
    • 1 - 100 Employee
    • Confirmation Officer
      • May 2014 - May 2015

      Appointment setting, customer services, complaints management, data mining, data entry. Appointment setting, customer services, complaints management, data mining, data entry.

    • Australia
    • Manufacturing
    • 1 - 100 Employee
    • Administrative Assistant
      • May 2013 - May 2014

      Data entry, courtesy calls, customer service, filing, complaints management. Data entry, courtesy calls, customer service, filing, complaints management.

    • Consumer Goods
    • 1 - 100 Employee
    • Customer Service
      • Jan 2012 - Jun 2012

      Customer service, order taking, data entry. Customer service, order taking, data entry.

    • Australia
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Fundraiser
      • Feb 2009 - Jun 2011

      Telephone Fund-raising Telephone Fund-raising

    • Mexico
    • Retail Office Equipment
    • 1 - 100 Employee
    • Sales Manager
      • 2006 - Oct 2008

      Invoicing, Reporting, Managing office staff, PA to the director, debt collecting. Invoicing, Reporting, Managing office staff, PA to the director, debt collecting.

    • Accounting
    • 1 - 100 Employee
    • Customer Service Representative
      • Feb 2004 - Dec 2004
    • Retail
    • 1 - 100 Employee
    • Factory Hand
      • Dec 2003 - Jan 2004
    • Australia
    • Food and Beverage Manufacturing
    • Customer Service Representative
      • Sep 2002 - Jan 2003

Education

  • Yeronga State High School
    Completion of High School Education, Year 11
    2000 - 2004

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