Jessica Mall
Engagement Manager at ServiceMaster Restoration Services (Sharjo, Inc.)- Claim this Profile
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English -
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Bio
Experience
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ServiceMaster Restoration Services (SRS)
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United States
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Consumer Services
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1 - 100 Employee
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Engagement Manager
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Jan 2022 - Present
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Personnel Generalist
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Jan 2014 - Jan 2022
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ABC Legal Services
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United States
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Legal Services
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200 - 300 Employee
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Data Entry Specialist
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Apr 2011 - Jan 2014
Assist in all areas of administrative work including data entry, file organization and management. Handles, processes and maintains confidential customer information. Collaborates with Human Resource department to fulfill Safety Manager duties. Assist in all areas of administrative work including data entry, file organization and management. Handles, processes and maintains confidential customer information. Collaborates with Human Resource department to fulfill Safety Manager duties.
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ServiceMaster Restoration Services
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Concord, CA
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Support Services Supervisor
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Jun 2006 - Dec 2009
2008-2009 Support Services Supervisor Coordinated communication as primary liaison between departments, clients and vendors. Managed a team of 4 customer service representatives. Maintained and prioritized daily tasks and projects for entire department based on insurance and company guidelines. 2007-2008 Implementation and Procedure Assistant Mastered and implemented bar coding system which resulted in increased company efficiency and productivity. Increased meeting efficiency by developing meeting agendas.Directly supported CEO in managing operation work flow. Maintained supplies for office and warehouse. Awarded Employee of the Year. 2006-2007 Receptionist Duties included basic office responsibilities plus file organization, research, mail management and greeting customers. Provided project support for CEO, CFO, Vice President and sales team. Planned and supported all aspects of office headquarter move. Show less
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Education
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St. Mary's College of California
Bachelor of Arts, Legal Studies -
Diablo Valley College
Associates Degree, Liberal Arts and Sciences/Liberal Studies