Experience

Remedy Intelligent Staffing

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Personnel Supervisor

  • Jun 2021 - Present

  • Seek out and prescreen qualified candidates for open positions. • Interview candidates and evaluate compatibility with job requirements. • Prepare communications between potential candidates and business leaders. • Inform potential candidates of job expectations and requirements. • Make cold calls daily to ensure fulfillment of job orders. • Form and build healthy relationships with clients while ensuring their satisfaction. • Coordinating phone, onsite and virtual interviews for candidates with speed and efficiency. • Maintain recruitment applicant tracking system ensuring information is up to date. • Communicate professionally and always maintain a high level of confidentiality both internally and externally with our candidates. • Meeting and greeting candidates who are onsite for interview. • Deliver a great recruiting experience for all candidates by listening closely to their needs and setting them up for success with the position that fits them best. • Perform administrative duties as required to support the corporate development team by communicating with clients via phone and Microsoft Outlook to acquire more business. • Work closely with other coordinators/schedulers on cross-functional teams. • Prioritizing different functions and tasks while managing time wisely. • Maintaining close communication via phone and email with clients and associates. • Deliver informative updates during daily meetings using Microsoft Teams. • Oversee associates at different facilities making sure needs are being met for both them and the client. • Use the Microsoft Dynamics CRM data base to search for qualified candidates, review, and update job orders. • Manage the SWIS tool to keep track of interviews scheduled for in person and over the phone. • Create personal excel sheet to keep track of candidates hired and what stage they are in pertaining to the hiring process. Show less



ibex

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Customer Care Advisor

  • Aug 2020 - Dec 2020

  • Navigate through secure networks by using VPNs. • Communicate professionally and maintain a high level of confidentiality with clients and customers. • Work closely with different teams across the work platform such as the insurance and damage control teams to make sure claims were handled appropriately. • Ensure customer satisfaction with the client’s product by conducting quality assurance calls once product was returned. • Provide quotes and information on insurance for product based on owners’ requirements by reviewing customers deductible, concierge services, mobile mechanic options, accident interruption, RV assistance, and accident interruption options. • Ensure customers were aware of terms and agreements that went along with acquiring the product such as which insurance to purchase, who can operate the vehicle, and who will be held accountable for any damages done. • Problem-solve efficiently and accurately whenever an issue arises but collecting accurate information and relaying to the necessary response team. • Help customers navigate through the registration process but assisting them with the facial recognition software. Show less



Magruder Tabb Animal Clinic

• Yorktown, Virginia, United States

• Front Desk Receptionist

  • Oct 2018 - Aug 2020

  • Collect accurate information for patients to receive the best care possible. • Diligently answer phones. • Maintain an organized filing and scheduling system. • Work efficiently in a fast-paced environment while maintaining focus and accuracy. • Diffuse heated and emotional situations. • Connect with patients and Owners to ensure trust. • Keep a good line of open communication with coworkers to ensure the office runs smoothly. • Collect accurate information for patients to receive the best care possible. • Diligently answer phones. • Maintain an organized filing and scheduling system. • Work efficiently in a fast-paced environment while maintaining focus and accuracy. • Diffuse heated and emotional situations. • Connect with patients and Owners to ensure trust. • Keep a good line of open communication with coworkers to ensure the office runs smoothly.



Care-A-Lot Pet Supply

• United States
• Retail
• 1 - 100 Employee

• Customer Service Representative

  • Aug 2017 - Jun 2018

  • Answer phones in a professional manner, providing answers when possible and transferring calls or taking messages when needed. • Working closely with customers to satisfy their concerns and needs by listening closely to their worry and determining whether the issue can be solved by me or needs to be escalated to a manager. • Working in a team setting by communicating when help in different departments is needed. • Having knowledge about the products we offer. • Organizing goods by expiration dates. • Creating displays that draw positive attention. • Greet guests and direct them appropriately. Show less