Jessica Luhmann

Trainer at Corner Table Restaurants
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Contact Information
Location
New York, New York, United States, US
Languages
  • English -

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Experience

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Trainer
      • Jan 2022 - Present

      ● Maintained optimal staffing levels by tracking and analyzing needs of the restaurant.● Trained new employees and assisted in the onboarding process by setting up mentorship programs.● Retained 100% of trained employees by creating a friendly atmosphere and implementing bettertraining methods, thereby reducing the turnover rate by 20%.● Fast paced work environment that requires high levels of organization, multitasking, and timemanagement.● Selected liaison between my coworkers and upper management. Voiced concerns of my fellowemployees and created detailed notes at meetings.● Filed daily communication reports keeping track of materials needed across the restaurant andaddressing any employee issues/concerns.● Initiated new restaurant closing procedures reducing the opening procedures by 30 minutes. Show less

    • Mixologist
      • Nov 2021 - Present

    • Server
      • May 2021 - Mar 2023

    • United States
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Public and Health Enterprise Associate
      • Nov 2020 - May 2022

      ● Collaborated with other members of the Employee Committee to create and structure new policies for our entire team. Reducing the length of phone calls by 40% and the number of patient callbacks by 75%. ● Developed a positive and healthy work environment by leading monthly games and activities for team members to connect. ● Resolved 95% patient issues by providing information or connecting with the appropriate department. ● Maintained high levels of confidentiality while creating and updating medical databases Show less

    • United States
    • Restaurants
    • 700 & Above Employee
    • Server/Bartender
      • Sep 2018 - Mar 2020
    • United States
    • Performing Arts
    • Administrative Assistant of Education
      • Sep 2017 - Sep 2018

      •Created and mailed marketing materials for all education programs. •Organized and uploaded all paperwork for students attending camp to the internal database. •Reviewed all guest artists and gave recommendations to the department about rehiring for the next session. •Arranged travel and accommodations for guest artists. •First contact for all parent and guest artist questions via email and/or phone. •Monitored and ordered supplies for all education programs. •Maintained room calendars for education programming. Show less

Education

  • Dean College
    Bachelor of Arts (BA), Musical Theater
    2013 - 2017
  • Dean College
    Bachelor of Arts (BA), Musical Theatre
    2013 - 2017

Community

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