Experience

Shapiro Law Team

• United States
• Law Practice
• 1 - 100 Employee

• Settlement Specialist

  • Sep 2022 - Present

  - Prepare Letters of Acceptance for attorneys - Prepare Settlement Accounting sheet - Request balance verifications from providers - Request final liens from health insurance - Follow up on checks and releases - Assign settled cases to the appropriate settlement specialist



Rocket Mortgage

• United States
• Financial Services
• 700 & Above Employee

• Triple Crown Closing Specialist

  • Aug 2021 - Sep 2022

  - Balance and Approve Closing Disclosures with Title and Escrow Companies - Be proficient with closing package and post closing guidelines - Resolve escalations as needed - Provide clients with final figures breakdown

• Executive Closing Specialist

  • Jul 2020 - Aug 2021

• Closing Specialist

  • Feb 2020 - Jul 2020



Swift Transportation

• United States
• Transportation/Trucking/Railroad
• 700 & Above Employee

• Transportation Analyst

  • Apr 2019 - Feb 2020

  - Analyze the freight market to maximize profit - Negotiate freight rates for Swift’s logistics division - Build and optimize carrier partner relationships in order to respond to Swift’s capacity requirements and network - Manage entire process starting with the buy from the outside carrier through the pick-up and delivery for the customer - Maintain focus on key performance indicators



State Farm

• United States
• Insurance
• 700 & Above Employee

• Underwriting Service Assistant

  • Sep 2016 - Apr 2019

  - Provide exceptional customer service by answering questions and helping customers solve problems - Be proficient with State Farm policies and systems - Make entries and changes to customers policies - Direct agents to company resources



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Bank Teller

  • Jun 2015 - Jun 2016

  - Be proficient with Wells Fargo teller policies and systems - Maintain an accurate cash drawer - Answer customer questions and help customers solve problems - Provide customers with products to help achieve financial success