Jessica Loren Pedroza

Operations Officer at UnionBank of the Philippines
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Contact Information
us****@****om
(386) 825-5501

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Experience

    • Philippines
    • Banking
    • 700 & Above Employee
    • Operations Officer
      • Dec 2022 - Present

      - Attends to daily queries and concerns of the internal clients and refers to Team Head for resolution - Process payment reversal requests, account closure, manual debit requests - Resolving differences on daily cash and position reconciliations - Prepares data required for the monthly updating of production reports - Responsible for accurate set up of loan information in the Bank’s Core system for accounts due for booking, renewal, rebooking and loan restructuring - Attends to daily queries and concerns of the internal clients and refers to Team Head for resolution - Process payment reversal requests, account closure, manual debit requests - Resolving differences on daily cash and position reconciliations - Prepares data required for the monthly updating of production reports - Responsible for accurate set up of loan information in the Bank’s Core system for accounts due for booking, renewal, rebooking and loan restructuring

    • Philippines
    • Banking
    • 700 & Above Employee
    • Credit Processor
      • Sep 2016 - Dec 2022

      • Reviewing the completeness and validity of the loan and collateral documents against the requirements in the approval memo prior to every loan booking• Prepares monthly reports of document deficiencies, and follow-up of outstanding document deficiencies• Coordinates with concerned units, account officers and marketing assistants on urgent concerns on documentary deficiencies• Recording document deficiencies for monitoring and updating purposes • Performs creation of customer and loan information and updating in Core-banking System as required under existing bank policies• Safekeeping and control of credit loan documents Show less

    • Bills Processor
      • Jul 2014 - Sep 2016

      • Handles collection and post – implementation of approved corporate loans, transactions, booking and monitoring of assigned loan accounts, safekeeping and control of transactional and valuable documents, undertakes loan analysis and ensures imposition of conditions and compliance to approval• Coordinates with Account Officer the maturity, expiry and repricing of loans• Prepares amortization schedule, statement of account and application of payment Prepares billing requirements such as checks, returned check advice, past due notice and no payment advices• Calculates interest, penalties, loan payments and outstanding balances Show less

    • Transportation, Logistics, Supply Chain and Storage
    • 200 - 300 Employee
    • Intern
      • Jun 2014 - Sep 2014

Education

  • University of the East
    Bachelor of Business Administration - BBA, Finance and Financial Management Services
    2010 - 2014

Community

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