Outpatient Clincis Manager

• Aug 2019 - Present

Office Coordinator

• Nov 2018 - Sep 2019

Support hospital own clinics with Electronic Medical Records. Create and manage templates, open support tickets with EHR vendor, create standards of work for all clinics. Assist with each clinic with Patient Center Medical Home and help with education on closing Gaps and Cares with insurances. Office Coordinator for Internal and Family medicine providers: Dr. Boakye and Dr. Parker and staff.

EHR Specialist and Quality Analyst

• Jan 2018 - Nov 2018

Support hospital own clinics with Electronic Medical Records. Create and manage templates, open support tickets with EHR vendor, create standards of work for all clinics. Assist with each clinic with Patient Center Medical Home and help with education on closing Gaps and Cares with insurances.

Registered Medical Assistant

• Dec 2016 - Jan 2018

Clinic Support Coordinator

• May 2015 - Dec 2016

Information Technology Analyst

• Nov 2013 - May 2015

Answering incoming helpdesk/technical support calls and emails. Create and maintain trouble tickets and document resolutions. Add and remove securities for employees.

Medical Assistant

• Dec 2006 - Nov 2013

Worked in Pediatrics Department as a medical assistant. I gave immunizations, roomed patients, and assist providers as needed. Ordered supplies for the department. Answered phones and took messages. Filled out paperwork for insurance companies for medications as needed. Worked in Pediatrics Department as a medical assistant. I gave immunizations, roomed patients, and assist providers as needed. Ordered supplies for the department. Answered phones and took messages. Filled out paperwork for insurance companies for medications as needed.

Medical/Office Assistant

• Aug 2004 - Dec 2006

I worked both as a medical assistant and office assistant. I did referrals and scheduled appointments such as ultrasounds and x-rays. I worked both as a medical assistant and office assistant. I did referrals and scheduled appointments such as ultrasounds and x-rays.