Experience

Riley County

• United States
• Government Administration
• 1 - 100 Employee

• Customer Service Representative

  • Jun 2021 - Present



Cambridge Care Home

• Front Office Receptionist

  • Nov 2020 - May 2021

  Responsible for answering and directing all phone calls on a multi-line phone system. Greeted and screened all visitors, scheduled visitations and handled personal resident shopping. Provided clerical support for all office staff, including, but not limited to typing letters/memos, filing, copying, and some small errand runs. Managed employee records and inputted employee data on spreadsheets. Responsible for some insurance claims processing and payment processing. Responsible for answering and directing all phone calls on a multi-line phone system. Greeted and screened all visitors, scheduled visitations and handled personal resident shopping. Provided clerical support for all office staff, including, but not limited to typing letters/memos, filing, copying, and some small errand runs. Managed employee records and inputted employee data on spreadsheets. Responsible for some insurance claims processing and payment processing.



Mosquito Squad

• Consumer Services
• 1 - 100 Employee

• Office Assistant

  • Apr 2020 - Nov 2020

  Answered all phone calls and answered all questions regarding products we offered. Scheduled appointments for service and handled all data/recordkeeping for company use. Managed all electronic correspondence including email and social media. Answered all phone calls and answered all questions regarding products we offered. Scheduled appointments for service and handled all data/recordkeeping for company use. Managed all electronic correspondence including email and social media.



Blue Valley Marketing

• United States
• Market Research
• 1 - 100 Employee

• Telemarketing Representative

  • Aug 2018 - Apr 2020

  Responsible for inputting data, updating client records and pushing sales. Maintained excellent customer service by keeping a professional attitude no matter the circumstance. Managed confidential records and information with discretion. Responsible for inputting data, updating client records and pushing sales. Maintained excellent customer service by keeping a professional attitude no matter the circumstance. Managed confidential records and information with discretion.