Experience

Douglas & Gordon

• United Kingdom
• Real Estate
• 1 - 100 Employee

• Property Manager

  • Oct 2018 - Present

• Assistant Property Manager

  • May 2018 - Oct 2018



Space NK

• United Kingdom
• Personal Care Product Manufacturing
• 300 - 400 Employee

• Customer Service Executive and Beauty Advisor

  • Sep 2017 - May 2018

  Professional, positive and respectful manner when dealing with customer complaints and queries via all mediums ( at the first point of contact while continually achieving high levels of customer satisfaction.Driving sales and placing orders for high quality products.In-depth brand and product knowledge, advice and problem solvingDirect link with merchandise team, reporting stock unavailability, advice on timeframes and alternative productsQuality control



Greene King

• United Kingdom
• Food and Beverage Services
• 700 & Above Employee

• Bar Staff

  • Oct 2015 - Jun 2017

  Part time bar staff in Selly Oak, remaining courteous, polite and efficient while working under pressure



Food & Drink Guides

• United Kingdom
• Book and Periodical Publishing
• 1 - 100 Employee

• PR Assistant Intern

  • Aug 2016 - Aug 2016

  For this online PR Company, I was able to manage their social media accounts, research potential clients and write blogs for their website.



The Mercers' Company

• United Kingdom
• Philanthropic Fundraising Services
• 1 - 100 Employee

• Intern

  • Jun 2016 - Aug 2016

  Working at the Livery Company I was given the opportunity to work in different departments.HR: Developed organisational charts, assisted with amending job descriptions, sorted through CV’s, working through induction forms, overview of the payroll process, created an employee online Survey and assisted with updating employee handbook (attaching forms through hyperlinks)Housing: Checked health & Safety at particular sitesMembership & Events: Filed and learnt about the committee members (updates addresses) and contributed to research of upcoming charity eventsSecretariat: Implemented upcoming events into departmental database (Condeco)Finance: Posting on to Qube (accounts package) tenant’s rent receipts, posting Housing benefit payments onto tenant’s respective account on ledger, bank reconciliation and filing of paid invoice in their internal invoice number order.Grants: Assisted a charity visit and sat in on an interview determining fundsOther: Attended change management ‘expresso’ learning session (Hemsleyfraser) and projects, 100 best companies.



RE HOSPITALITY LTD

• Waitress

  • May 2015 - Sep 2015

  Agency hospitality work, including Goodwood, Ascot and Westminster Abbey



Robert Half

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Agency work

  • Jun 2015 - Jul 2015

  Temporary office work, involved good personal presentation, good communication skills and good phone manner



Worklink, UoB

• Waitress

  • Jan 2015 - May 2015

  Temporary university catering, needing to be quick, efficient and able to follow instruction



Na'ankuse

• Volunteer

  • Jun 2013 - Aug 2013

  Volunteering in conservation with wild animals in Namibia which included gathering data and research and animal care.



Clinical Sciences Centre MRC UK

• Intern

  • May 2013 - Jun 2013

  Poster/ power point work, printing and article work, looked at marketing and advertising science to children