Jessica Knutson
Senior Operations & Logistics Manager at Powerplay Retail™- Claim this Profile
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Experience
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Powerplay Retail™
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United States
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Retail
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1 - 100 Employee
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Senior Operations & Logistics Manager
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Jan 2022 - Nov 2022
Mendota Heights, Minnesota, United States During my service, I was instrumental in collaborating with cross-functional teams, including procurement, sales, and finance, to align operational goals with overall business objectives and optimize processes to increase efficiency and reduce costs. I improved operational quality and efficiency by reducing inconsistencies and developing systems for billing invoices and expense reports. Furthermore, I was successful in negotiating contracts for more advantageous terms to reduce budgetary… Show more During my service, I was instrumental in collaborating with cross-functional teams, including procurement, sales, and finance, to align operational goals with overall business objectives and optimize processes to increase efficiency and reduce costs. I improved operational quality and efficiency by reducing inconsistencies and developing systems for billing invoices and expense reports. Furthermore, I was successful in negotiating contracts for more advantageous terms to reduce budgetary expenditures. My other duties and accomplishments include: ➝ Implemented strategic plans for optimizing supply chain processes, reducing costs by 1.5% and improving efficiency by 20%. ➝ Managed end-to-end operations and logistics for a company handling 60+ annual import shipments and 5000+ SKUs. ➝ Executed transportation optimization strategies, resulting in a 40% reduction in transportation costs and improved delivery times.
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Operations Manager | Powerplay Direct
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Apr 2021 - Jan 2022
Mendota Heights, Minnesota, United States As an Operations Manager, I directed and supervised daily operations, overseeing a team of 6 and ensuring Amazon Seller Central operational processes run smoothly. I streamlined workflows, increased productivity, and enhanced performance by implementing standardized operating procedures (SOPs). Moreover, I developed a culture of continuous improvement by encouraging team members to contribute ideas, implement process enhancements, and drive operational excellence in order to achieve greater… Show more As an Operations Manager, I directed and supervised daily operations, overseeing a team of 6 and ensuring Amazon Seller Central operational processes run smoothly. I streamlined workflows, increased productivity, and enhanced performance by implementing standardized operating procedures (SOPs). Moreover, I developed a culture of continuous improvement by encouraging team members to contribute ideas, implement process enhancements, and drive operational excellence in order to achieve greater levels of productivity and efficiency. My other duties and accomplishments include: ➝ Improved Amazon channel responsiveness, trained team members, and guided them to achieve optimal results. ➝ Streamlined processes while reducing risks and storing information to predict performance trends.
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Sigma Beauty
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United States
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Personal Care Product Manufacturing
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1 - 100 Employee
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Senior Operations Manager
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Sep 2017 - Apr 2021
Greater Minneapolis-St. Paul Area In this position, I headed daily business-to-consumer operations and offered leadership support to the business-to-business department. I managed international suppliers, overseeing product conception, communication, purchase orders, and logistics coordination. In addition, I coordinated special events and promotions (including price changes) as part of product life cycle management. My other duties and accomplishments include: ➝ Contributed to the brand's store launch on Amazon and… Show more In this position, I headed daily business-to-consumer operations and offered leadership support to the business-to-business department. I managed international suppliers, overseeing product conception, communication, purchase orders, and logistics coordination. In addition, I coordinated special events and promotions (including price changes) as part of product life cycle management. My other duties and accomplishments include: ➝ Contributed to the brand's store launch on Amazon and managed Seller Central account to optimize product listings. ➝ Collaborated daily with brand owners, executives, and departments to create product launches, discuss strategy, and address issues. ➝ Balanced multiple projects effectively and successfully in a demanding and ever-changing environment with tight deadlines ➝ Instrumental in maintaining composure in challenging circumstances and putting others at ease in those circumstances. ➝ Implemented 2021-2023 product launch calendars, tracked trends, and suggested enhancements while producing high-quality work. ➝ Supervised and maintained an inventory value in excess of $30 million while directing the inventory strategy for the brand. ➝ Analyzed industry sales trends and demand drivers to generate accurate forecast data for the brand's $20M+ annual revenue. ➝ Led 17 product launches in 2020, achieving 13% direct brand revenue growth through product timelines and go-to-market strategy. ➝ Developed and partnered on 20+ new products annually, supporting global expansion and brand expansion.
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Operations Manager
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Feb 2014 - Sep 2017
Greater Minneapolis-St. Paul Area During my tenure, I employed strategic leadership in leading 30+ members, managers, and supervisors across the department and third-party logistics. I participated in cross-company collaborations regarding project timelines, product launches, and product demands. Additionally, I served as the gatekeeper for product knowledge, inventory levels, product sell-through/demand, and sales analytics. My other duties and accomplishments include: ➝ Oversaw production, manufacturing, warehouse… Show more During my tenure, I employed strategic leadership in leading 30+ members, managers, and supervisors across the department and third-party logistics. I participated in cross-company collaborations regarding project timelines, product launches, and product demands. Additionally, I served as the gatekeeper for product knowledge, inventory levels, product sell-through/demand, and sales analytics. My other duties and accomplishments include: ➝ Oversaw production, manufacturing, warehouse, logistics, import or export, and supply chain functions for business operations. ➝ Established quality control standards and procedures for continuous improvement, resulting in a 35% increase in overall output.
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Inventory Manager
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May 2012 - Feb 2014
Greater Minneapolis-St. Paul Area I oversaw the Quality Assurance, Packaging, and Shipping divisions, checked stock levels, and placed restocking orders. I worked in conjunction with internal teams to enhance outputs in order to fulfill demand as well as supply requirements. I ensured adequate product inventory for all distribution channels and the ability to meet customers' direct demand. I also implemented the company's first warehouse management system and reduced product out-of-stock by 30% for 400+ SKUs.
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Abercrombie & Fitch
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United States
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Manager
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Jan 2011 - May 2012
Greater Minneapolis-St. Paul Area
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Education
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Minnesota State University, Mankato
Bachelor's degree, Marketing, Minor in Business Administration