Jessica Kelley

Senior Server at Canyon Culinary
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Contact Information
us****@****om
(386) 825-5501
Location
Salt Lake City, Utah, United States, US
Languages
  • English Native or bilingual proficiency
  • Japanese Limited working proficiency

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Bio

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Senior Server
      • Aug 2015 - Present

      Upon my return from Japan I came back to work for Canyon Culinary to help with the opening of the new Porcupine Pub and Grill at the University Location. As a Senior Server I work daily with management to ensure that customer service exceeds expectations and brings both old and new Porcupine diners back to the new location. Other job responsibilities include; training new employees on company policy, food safety, and service standards and increasing company revenue through suggestive sales. Upon my return from Japan I came back to work for Canyon Culinary to help with the opening of the new Porcupine Pub and Grill at the University Location. As a Senior Server I work daily with management to ensure that customer service exceeds expectations and brings both old and new Porcupine diners back to the new location. Other job responsibilities include; training new employees on company policy, food safety, and service standards and increasing company revenue through suggestive sales.

    • India
    • Renewables & Environment
    • 400 - 500 Employee
    • Customer Project Manager
      • Sep 2015 - Feb 2016

      As a Customer Project Manager I oversaw residential solar projects in the Southern California territory from initial sale through interconnection. Daily activities included; working as a liaison between sales representatives and contracted installers to ensure that projects stayed on track and milestones were hit within designated timelines, managing customer concerns and working to resolve issues to prevent contract cancellations, and gathering and processing required documentation for local governments and utility companies. Show less

    • Education Administration Programs
    • 1 - 100 Employee
    • Native English Teacher
      • Nov 2014 - Aug 2015

      As a NET I am responsible for the planning and execution of 8 or more classes a day, teaching all age groups. I am currently responsible for over 60 students at my branch school. Responsibilities include: consistently meeting deadlines and adapting to changes on short notice, working to ease communication across cultural and language boarders, and developing seminar and lesson campaigns to increase student sign-up. As a NET I am responsible for the planning and execution of 8 or more classes a day, teaching all age groups. I am currently responsible for over 60 students at my branch school. Responsibilities include: consistently meeting deadlines and adapting to changes on short notice, working to ease communication across cultural and language boarders, and developing seminar and lesson campaigns to increase student sign-up.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Service Specialist, FOH Trainer
      • Aug 2011 - Nov 2014

      Worked full-time as a lunch and dinner server managing 20- 30 tables nightly at one of the busiest restaurants in Salt Lake City. As a Service Specialist and Front of House Trainer I worked together with management to find customer based solutions to problems. Other job functions included: earning valuable repeat and referral business based on excellent customer relations, consistently generating high sales through extensive product knowledge, and training new employees on company policy, standards, and customer service. Show less

    • United States
    • Restaurants
    • 700 & Above Employee
    • Server
      • Apr 2010 - Jul 2011

      • Learned to thrive in fast-paced work environments • Fine-tuned teamwork skills to achieve common goals • Promoted higher quality liqueurs and specialty drinks to increase average sale per customer • Learned to thrive in fast-paced work environments • Fine-tuned teamwork skills to achieve common goals • Promoted higher quality liqueurs and specialty drinks to increase average sale per customer

  • The Country Club Of Missouri
    • Columbia, Missouri Area
    • Banquet Server
      • Oct 2008 - May 2010

      • Sharpened communication skills by resolving customer complaints and creating win-win solutions to their problems • Organized and supervised the execution of all banquet functions to ensure the function ran smoothly and efficiently • Communicated with support crew and management to facilitate special requests • Sharpened communication skills by resolving customer complaints and creating win-win solutions to their problems • Organized and supervised the execution of all banquet functions to ensure the function ran smoothly and efficiently • Communicated with support crew and management to facilitate special requests

    • Financial Services
    • 100 - 200 Employee
    • Clerk
      • May 2005 - May 2006

      • Worked as a clerk in the 30-year Treasury bond pit • Organized and distributed checked trades • Developed a deeper knowledge about financial markets and brokerage business • Worked as a clerk in the 30-year Treasury bond pit • Organized and distributed checked trades • Developed a deeper knowledge about financial markets and brokerage business

Education

  • Salt Lake Community College
    Associate's degree, Registered Nursing/Registered Nurse
    2016 - 2019
  • University of Missouri-Columbia
    Bachelor of Science (BS), Business Administration and Management
    2006 - 2011
  • University of Missouri-Columbia
    Bachelor of Arts (BA), International/Global Studies
    2006 - 2011

Community

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