Jessica Jones Smith, MCJ

Law Enforcement Performance Auditor at New Orleans Police Department
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Contact Information
us****@****om
(386) 825-5501
Location
Greater New Orleans Region
Languages
  • English -
  • American Sign Language -

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Credentials

  • Certified Fraud Examiner (CFE)
    Association of Certified Fraud Examiners (ACFE)
    Jan, 2019
    - Nov, 2024
  • Conflicts of Interest
    CITI Program
    Sep, 2018
    - Nov, 2024
  • Human Research, Social & Behavorial Research Investigators
    CITI Program
    Sep, 2018
    - Nov, 2024

Experience

  • New Orleans Police Department
    • United States
    • Law Enforcement
    • 100 - 200 Employee
    • Law Enforcement Performance Auditor
      • Sep 2021 - Present

      • Conduct complex, specialized law enforcement internal performance audits to determine compliance with federal and departmental regulations. • Develop and design audit work plans, project scopes, methodologies, and compliance testing instruments to facilitate internal audits • Conduct data and trend analysis to discover positive and/or negative patterns in police responses, and recommend next steps based on the findings • Review body-worn camera and in-car camera footage, as well as police reports to make accurate determinations for audit results • Create visualizations to report results to internal and external stakeholders • Identify methods for improving the operations of the department • Communicate within all levels of the department, presenting findings to NOPD Command Staff, both in written and oral forms Show less

  • State of Louisiana
    • Government Administration
    • 700 & Above Employee
    • Compliance Investigator III
      • Sep 2016 - Sep 2021

      • Inspect, monitor, and investigate reported violations of state and federal ethical and agency laws, rules, and policies. Prepare detailed, qualitative, and confidential reports and summaries of investigations. • Conduct preliminary, interim, final, and follow-up investigations into alleged violations of Contractor's Licensing Law • Investigate public records and examine building permits to determine whether the contractor is in compliance • Confer and conduct joint investigations with Attorney General, local law enforcement, and insurance commission - Testifies in Civil Service hearings, Ethics Commission hearings, board hearings, and criminal and civil court concerning results of investigations • Make recommendations to the Board on updating laws and requirements for each license. • Attend bid openings to monitor the bidding process to determine if any bidding violations occur • Escalate appropriate issues for advanced investigation and analysis when necessary. Show less

  • Capital One
    • United States
    • Financial Services
    • 700 & Above Employee
    • Anti-Money Laundering Investigator II
      • Jan 2014 - Sep 2016

      • Recognize alerts to assess and report the presence of illicit activity• Create federal reports based on Bank Secrecy Act/Anti-Money Laundering requirements File Currency Transaction Reports, address sanctions alerts, and other applicable Anti-Money Laundering processes in accordance with organizational regulations and time limitations• Produce reports containing quantitative findings and escalate appropriate issues for advanced investigation and analysis when necessary• Maintain awareness of various types of risk affecting the business (e.g., financial, legal, reputation, etc.)• Validate quality of draft Suspicious Activity Reports via FinCEN Software for various business units, including but not limited to: Anti-Money Laundering Operations, Auto Lending, Savings and Information Security. Show less

    • Relationship Banker
      • Oct 2010 - Jan 2014

      • Leverage referral and other marketing techniques to identify new prospects and and retain current clients• Maintain knowledge of the complete line of products and services offered• Perform necessary servicing duties, including but not limited to: greet customer/prospects in the lobby and on the phone, research customer inquiries, order checks and/or debit cards, return phone calls, accept and forward wires, and other customer originated servicing needs with the intent of enhancing customer retention and exploring additional sales opportunities• Cultivate partnerships with specialist areas such as Financial Advisors, Small Business and Private Banking • Ensure audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations Show less

  • AT&T
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Senior Sales Consultant
      • Sep 2006 - Oct 2010

      • Generate revenue by creating new customer base and retaining customers • Understanding customer’s needs and providing prompt and courteous customer service • Lead sales team to achieve goals set by the company • Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and their product/service needs • Multi-tasking in a fast paced environment • Process daily paperwork, order office supplies, answer phone calls, and address customer concerns • Promote AT&T products and services through strategic campaign and sales marketing Show less

Education

  • University of Louisiana at Monroe
    Master of Arts - MA, Criminal Justice
    2018 - 2019
  • McNeese State University
    Bachelor of Science (B.S.), Mass Communication w/ concentration in Public Relations and minor in Criminal Justice
    2004 - 2009

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