Experience

RedFilo Events GROUP

• United Arab Emirates
• Events Services
• 1 - 100 Employee

• Receptionist / Administrative Assistant

  • Mar 2020 - Present

  • Serves visitors by greeting, welcoming, and directing them appropriately. • Notifies company personnel of visitor arrival. • Informs visitors by answering or referring inquiries. • Ordering and taking stock of office supplies. • Finding ways to improve administrative processes. • Serves visitors by greeting, welcoming, and directing them appropriately. • Notifies company personnel of visitor arrival. • Informs visitors by answering or referring inquiries. • Ordering and taking stock of office supplies. • Finding ways to improve administrative processes.



Purple Honey Group

• Hospitality
• 1 - 100 Employee

• Cashier / Waitress

  • Dec 2017 - Feb 2020

  • Greet all customers in a friendly and welcoming manner. • Present restaurant menus and help customers select food/beverages. • Deal with complaints or problems with a positive attitude. • Receives and processes all payments according to standard procedures. • Sending sales reports at the end of the day. • Greet all customers in a friendly and welcoming manner. • Present restaurant menus and help customers select food/beverages. • Deal with complaints or problems with a positive attitude. • Receives and processes all payments according to standard procedures. • Sending sales reports at the end of the day.



Amazon

• Bangladesh
• Advertising Services
• 1 - 100 Employee

• Customer Service Representative / Call Center Agent

  • Oct 2013 - Mar 2017

  • Greet customers warmly and ascertain problem or reason for calling. • Resolve customer complaints via phone or email. • Assist with placement of orders, refunds, or exchanges. • Utilize computer technology to handle high call volumes. • Work with customer service manager to ensure proper customer service is being delivered. • Greet customers warmly and ascertain problem or reason for calling. • Resolve customer complaints via phone or email. • Assist with placement of orders, refunds, or exchanges. • Utilize computer technology to handle high call volumes. • Work with customer service manager to ensure proper customer service is being delivered.



McDonald's Philippines (Golden Arches Development Corporation)

• Philippines
• Restaurants
• 700 & Above Employee

• Cashier / Service Crew ( Working Student )

  • Jun 2008 - Feb 2010

  • Collect cash, and card payments from customers. • Make change accurately and efficiently. • Maintain cash control over register drawer and verify amounts are correct. • Answer customer questions as they arise. • Help with other tasks as needed including managing shelves, tracking inventory, and keeping the store clean. • Collect cash, and card payments from customers. • Make change accurately and efficiently. • Maintain cash control over register drawer and verify amounts are correct. • Answer customer questions as they arise. • Help with other tasks as needed including managing shelves, tracking inventory, and keeping the store clean.