Jessica Ivetich

Account Director at 18 Coffees
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Contact Information
us****@****om
(386) 825-5501
Location
Chicago, Illinois, United States, US
Languages
  • Spanish -

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5.0

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Caleb Gardner

Jess was instrumental in crafting incredibly smart social media strategy for Vote.org as a part of leading and navigating a fully-remote team of twelve 18 Coffees volunteers working to help close the gap for voting by mail. We truly couldn't have done it without her!

Robin Chung

Jess is fantastic social media and digital leader, and a standout asset to any team. As the Client Services department head of more than 60, Jess easily stood out for her creativity and relationship-first approach to social for her clients, something that was reinforced in client feedback to me directly. As one of Jess' many strengths, her gut instinct and collaborative spirit made her a favorite to work with not only on her team but across departments. Having had the pleasure of working with her on fully virtual projects since COVID-19 - she's also incredibly organized, driven and strategic when working with different team members, bringing her infectiously likable personality and indispensable skillsets to a fully remote/digital professional setting.

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Credentials

  • Facebook Blueprint
    Facebook
    May, 2020
    - Nov, 2024
  • HubSpot Content Marketing Certification
    HubSpot Academy
    Dec, 2017
    - Nov, 2024
  • HubSpot Inbound Certification
    HubSpot Academy
    Dec, 2017
    - Nov, 2024

Experience

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Account Director
      • Jul 2023 - Present

      Leading client services and deliverable production for 18 Coffees marketing engagements.

    • Director, Content + Community
      • Dec 2021 - Jul 2023

      Crafting cross-channel content strategies alongside c-suite leaders to grow the 18 Coffees Community Partnership and generate marketing leads.Interested in joining our network of changemakers? Send me a DM!

    • Content + Community Manager
      • Jul 2021 - Dec 2021

      Managed all 18 Coffees Community Partnership communications and content from start to finish, from email distribution to event management focused on social impact and professional development.

    • Community Partner
      • Jul 2020 - Jul 2021

      18 Coffees generates social impact through consulting, content, and community. The 18 Coffees Community Partnership is a collective of progressive changemakers focused on social impact. We all have at least one thing in common: a commitment to making a positive difference to our world.

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Social Media Manager
      • Aug 2020 - Aug 2021

      Built and executed a nonpartisan content strategy from scratch during the 2020 Presidential Election and Georgia Runoff. Increased organic link clicks nearly 1,500% in my first 30 days. Eager collaborator, leveraging strategic partnerships and influencer marketing efforts to generate 1.75M site visits from social media. Facilitated the organization's first social and digital ad buys to mobilize voters via Facebook, Instagram, and Snapchat. Generated 32M+ impressions across platforms, maximizing a predominantly organic social media strategy. Show less

    • United States
    • Advertising Services
    • 100 - 200 Employee
    • Account Manager
      • Jul 2019 - Dec 2020

      Lead strategist for 20+ client-facing accounts in the hospitality industry, increasing social engagements as much as 80 percent MoM. Managed interdisciplinary teams to deliver action-oriented social media strategy, creative assets and copy, and paid media for award-winning client campaigns. Adept at social listening and reporting tools like Buffer, Sprout Social, Instagram Creator Studio, and Facebook Business Manager. Lead strategist for 20+ client-facing accounts in the hospitality industry, increasing social engagements as much as 80 percent MoM. Managed interdisciplinary teams to deliver action-oriented social media strategy, creative assets and copy, and paid media for award-winning client campaigns. Adept at social listening and reporting tools like Buffer, Sprout Social, Instagram Creator Studio, and Facebook Business Manager.

    • United States
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Account Associate and Senior Content Specialist
      • Feb 2019 - Jul 2019

      Elevated client content programs through social media strategy and inbound marketing tactics.Lead PR and content marketing programs on behalf of 5+ clients in the technology space through the HubSpot platform.Grew Tier One's weekly marketing newsletter audience by 35 percent as its primary editor.Authored agency think pieces later featured in Agility PR.Interviewed, trained, and managed new entry-level employees.

    • Account and Content Specialist
      • Feb 2018 - Feb 2019

      Developed editorial calendars and inbound marketing content for the agency and its clients.Crafted email marketing messages through platforms like HubSpot and Zoho Campaigns.Mastered social media platform development to establish clients as leaders within respective industries.Analyzed content performance and communicated success to stakeholders on a monthly basis.

    • PR, Content, and Social Media Intern
      • Sep 2017 - Feb 2018

      Supported client content programs through inbound marketing tactics like social media, blog posts, and email marketing.Authored Tier One's weekly newsletter comprised of social media updates and marketing inspiration.Managed the agency's social media presence across Facebook, Twitter, and Instagram.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Communications Assistant
      • Aug 2016 - Jul 2017

      Promoted continuous community engagement with the Office of the Bicentennial's social media channels with campaigns like #OnThisDay in preparation for the University's 200th anniversary. Promoted continuous community engagement with the Office of the Bicentennial's social media channels with campaigns like #OnThisDay in preparation for the University's 200th anniversary.

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Steering Committee, Marketing Co-chair
      • Apr 2016 - Apr 2017

      Lead multiple committees of 30+ philanthropic leaders through planning one of Indiana University's largest fundraising events, the Little 500. Lead multiple committees of 30+ philanthropic leaders through planning one of Indiana University's largest fundraising events, the Little 500.

    • United States
    • Musicians
    • 1 - 100 Employee
    • Social Media and Journalism Intern
      • Jun 2015 - Aug 2016

      Launched social media and digital marketing strategy to drive web traffic and concert attendance. Launched social media and digital marketing strategy to drive web traffic and concert attendance.

    • United States
    • Entertainment
    • 700 & Above Employee
    • Marketing and Promotions Intern
      • May 2014 - Aug 2014

      Supported the Chicago Pride Parade and Pepsi Summerbash through on-site brand marketing activations and VIP talent management. Supported the Chicago Pride Parade and Pepsi Summerbash through on-site brand marketing activations and VIP talent management.

Education

  • Indiana University Bloomington
    Bachelor's Degree, Journalism
    2013 - 2017
  • Florida Atlantic University - College of Business
    Certificate, Hospitality and Tourism Management
    2020 - 2020

Community

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