Experience

SpearTip

• United States
• Computer and Network Security
• 1 - 100 Employee

• Account Manager

  • Apr 2022 - Present



Edward Jones

• United States
• Financial Services
• 700 & Above Employee

• Support Specialist

  • Aug 2016 - Apr 2022

  -Lead the Inclusion and Diversity Committee for Young Professional Business Resource Group, as the Co-Chair within Edward Jones. Created development and process improvements within the firm, by successful planning and execution of educational content, Courageous Conversations and experiential activities firm-wide -Supported the needs of Area teams, to enable them to focus on Area responsibilities, by creating capacity for Financial Advisors, leaders and stakeholders, by updating Region Business Plans for 55 Regions, creating resources, training and mentoring to drive firmwide success -Created efficiencies within my department, by streamlining process improvements, regarding communication to the Financial Advisors within their branches -Was responsible for drafting and sending out communications on behalf of the leaders that I supported, to provide open and concise communication throughout the department and key stakeholders - Provided resources and solutions to many Regions that I supported, by utilizing the Service Center, completing Service requests and processing and approving Region Roles -Facilitated meetings and lead the initiative of revamping the job profiles within my department, to help provide metrics to employees regarding their development and roles within the department Show less



Boeing

• United States
• Aviation & Aerospace
• 700 & Above Employee

• Procurement Agent

  • Jun 2015 - May 2016

  -Assisted with analysis of demand and supply -Purchased ground support equipment to support F-15 and F-18 programs -Gathered data for supplier needs and maintained a positive work relationship -Supported documentation of contracts -Trained team members, as a team focal for correct purchase close out procedures -Lead a special project for the Wellness program, to engage employees in the right direction, for the upcoming year -Created bids and award purchase orders, based on price analysis of competitive bids received -Conducted numerous negotiations -Mitigated risks with the compliance of government requirements and clauses Show less



Focus Pointe Global

• United States
• Market Research
• 1 - 100 Employee

• Project Coordinator

  • Jan 2014 - Jul 2015

  -Worked with Northwestern University, on a Government Clinical Study(The National Children's Study)-Recruited for numerous studies outside of supported role -Generated and implemented new ideas for the team, such as creating and sending out invitations for events-Controlled, merged and organized all mailings to all 1200 participants-Worked daily on our DCAS(Data Collection Application Suite) system-Worked cross functionally and internally, with off site data collectors, PM,the project team, the VP of Development &Clinical Research and the accounting team on a daily basis-Assisted the accounting team by checking, editing and improving the data supplied, such as the invoices and purchased orders-Communicated ideas for improving company processes with a positive and constructive attitude, and for developing this attitude in others -Kept the Project Manager and others informed about project status and issues that may impact client relations -Provided writing segments for the Newsletter, that gets sent out quarterly to all 1200 participants-Assisted with the management of the inventory, used for study purposes Show less

• Internship

  • Aug 2013 - Dec 2013

  -Worked hands on with clientele, acted as a liaison, recruited for a variety of studies and managed finances and funds for the company-Ensured clients' needs are met in a timely and cost effective manner



Family Video

• United States
• Retail
• 700 & Above Employee

• Customer Service Rep./Cashier

  • Nov 2010 - Nov 2012

  -Provided superior customer service by greeting customers daily in offering assistance with purchases, and handling financial transactions -Made quality cold calls to prior and existing members -Maintained and restocked inventory,while assisting with merchandise displays -Top 10% in sales within the company numerous times -Handled store operational tasks and sales goals as delegated by store management -Provided superior customer service by greeting customers daily in offering assistance with purchases, and handling financial transactions -Made quality cold calls to prior and existing members -Maintained and restocked inventory,while assisting with merchandise displays -Top 10% in sales within the company numerous times -Handled store operational tasks and sales goals as delegated by store management



Southeast Missouri State University

• United States
• Higher Education
• 700 & Above Employee

• Office Assistant

  • Aug 2010 - Aug 2011

  -Performed customer service duties, gained experience in computer management programs/data management, and acted as a liaison for the secretary and the student body -Performed customer service duties, gained experience in computer management programs/data management, and acted as a liaison for the secretary and the student body