Jessica Hsin-Wilson

Head, Library Operations at Drexel University's Thomas R. Kline School of Law
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Contact Information
us****@****om
(386) 825-5501
Location
Philadelphia, Pennsylvania, United States, US
Languages
  • Chinese (Mandarin & Taiwanese Min Nan) Native or bilingual proficiency

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Credentials

  • Hospitality and Tourism Certification
    New York University
  • New York State Teacher Language Certification - Manadarin (Chinese)
    New York State Education Department

Experience

    • United States
    • Education Administration Programs
    • 100 - 200 Employee
    • Head, Library Operations
      • Oct 2019 - Present

      Under the direction of the LRC Library Director, support the mission of the library by establishing initiatives to ensure innovative library operations. Assure building operations, library grounds, customer and material services meet the needs of the Drexel community.

    • Serials & Acquisitions Librarian
      • Aug 2013 - Oct 2019

      * Manages and ensures efficient and effective workflows for the serials/acquisition of a diverse range of materials.* Manages all activities in ordering and receiving new materials via firm order and/or approval plan* Evaluates and selects vendors for materials as needed.* Participates in professional growth and development to enhance skills and knowledge, particularly those related to serials/acquisitions management.* Establishes and maintains relationships with vendors in order to ensure prompt resolution of problems.* Assigns vendor and fund codes for purchase and payment from acquisitions funds.* Approves invoices for payment.* Remains knowledgeable of current trends in acquisitions, collections and electronic resource management. Seeks opportunities to introduce new methods and technologies to improve service.* Communicates with Collection Development Committee to purchase and/or replace materials.* Coordinates gifts-in-kind with Law School/Faculty/Collection Development Committee.* Maintains appropriate serials/acquisitions records.* Creates and maintains departmental documentation of policies, procedures, and workflows related to serials/acquisitions* Supervises and trains 2 full time staff and student assistants. Show less

    • Acquisitions & Serials Technician
      • May 2008 - Aug 2013

      * Order library materials, including e-books, out-of-print, used, foreign language, microfilms, and audiovisual materials.* Process records and invoices in the library’s integrated system, the University’s purchasing platform, and via credit card payment.* Receive and review order requests, including the verification of order information, the creation of the order and bibliographic records and the placement of the orders with appropriate vendors.* Serve as a resource person for library acquisitions functions including training and overseeing staff in the performance of acquisitions-related duties.* Receive and check in shipments of materials; return damaged books to vendor.* Approve and pass invoices to Law Library Executive Assistant for review and approval for payment.* Perform order claiming by entering status reports into order records and regularly following up on outstanding or unusual orders.* Create and send to Subject Liaison librarians files listing all materials received each week.* Collaborate with the Head, Technical Services, reference librarians, and staff in Access Services to address any issues that may arise while ordering and receiving materials.* Perform simple book repairs as needed. Show less

    • Higher Education
    • 700 & Above Employee
    • Acquisitions Assistant
      • Mar 1991 - May 2008

      * Receives request for library materials and performs pre-order research and verification of bibliographic data in electronic sources such as local on-line catalog, OCLC, and the Internet. Identifies vendors and locates college vendor codes in LIS. Confirms availability of materials. * Enters orders in the library’s on-line catalog and acquisition system. Identifies funds for payment and notifies supervisor of low funds; Identifies campus and collection location; Annotates orders with special handling instructions such as faculty reserve request and directions for Reference rotation or withdrawal of earlier editions. * Monitors open orders. Communicates with internal (faculty/Adj. professor and staff) and external (vendors) to clarify status of requests, orders and payments. * Receives materials, updates on-line file and enters invoices in on-line system. Sorts and distributes materials to appropriate departments for cataloging and processing (e.g. videos, books, added copies).* * Matches invoices to payment and sends invoices to Accounts Payable for payment. * Resolves problems and answers questions from requestors, vendors and other library staff. Returns incorrect materials, tracks payments and maintains appropriate support files such as vendor catalogs, correspondence and addresses. * Solely responsible for all Course Reserve orders, rush orders on demand, out-of-print, verifies status of orders and invoices. Merges duplicate records for coworkers. Advises collection development staff, librarians and faculty about availability of new materials. Sorts and distributes publishers’ and vendors’ catalogs and notices. Show less

    • United States
    • Primary and Secondary Education
    • 700 & Above Employee
    • Bilingual School Counselor
      • Sep 2002 - May 2003

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Graphic Analyst
      • Jan 1988 - Feb 1990

Education

  • Drexel University
    Master of Library & Information Science - MLIS, Library and Information Science
  • NYU Steinhardt School of Culture, Education, and Human Development
    M.S., Bilingual School Guidance and Counseling
  • New York University
    B.A., Sociology

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