Jessica House
Founder at LightHouse Counselling and Wellness- Claim this Profile
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Bio
Gordon Stewart
Jessica combines a unique skillset to bring clarity and insight to any situation. Her strength as a coach and mentor is her ability to clearly hear what people are telling her. She can hear through the
Jordan Wong
Jessica's talent is only out shinned by her kindness. Jessica was able to empower a team of be greater than the sum of their parts through coaching. Jessica practices what she preaches and ensures everyone in her sphere of influence is valued and psychologically safe. Jessica is a true courageous and kind leader.
Suzannah (DiMarco) Roy
As a Business Improvement Coach, I reported directly to Jessica, who was Manager of Continuous Process Improvement at Algonquin College. She would often accompany me as I coached a Senior Executive, acting as "second coach" to observe and critique my competency in moving an executive closer to their goal. Jessica would sit silently, observing during my coaching, and immediately after, we would find a quiet spot to dissect the exchange in terms of what techniques worked well, and where there were opportunities for improvement in my coaching skill. What I most valued during these exchanges was a feeling of mutual respect, and trust. When we trust the person providing constructive criticism, we are far more likely to receive the message with an open heart and mind. This speaks to psychological safety between an employee and their leader, and opens lines of communication. Also refreshing in these exchanges was Jessica's openness to learning, and taking on different perspectives. Sometimes, in the position of coach or counsellor, there is an expectation that one must be an expert, and have the last word - Jessica was open to new ways of thinking and doing, and this made it a learning experience for us both. Jessica's style is engaging, empathetic, supportive, and creative. I am excited about her new venture #Lighthouse Counselling & Wellness and recommend her services.
Gordon Stewart
Jessica combines a unique skillset to bring clarity and insight to any situation. Her strength as a coach and mentor is her ability to clearly hear what people are telling her. She can hear through the
Jordan Wong
Jessica's talent is only out shinned by her kindness. Jessica was able to empower a team of be greater than the sum of their parts through coaching. Jessica practices what she preaches and ensures everyone in her sphere of influence is valued and psychologically safe. Jessica is a true courageous and kind leader.
Suzannah (DiMarco) Roy
As a Business Improvement Coach, I reported directly to Jessica, who was Manager of Continuous Process Improvement at Algonquin College. She would often accompany me as I coached a Senior Executive, acting as "second coach" to observe and critique my competency in moving an executive closer to their goal. Jessica would sit silently, observing during my coaching, and immediately after, we would find a quiet spot to dissect the exchange in terms of what techniques worked well, and where there were opportunities for improvement in my coaching skill. What I most valued during these exchanges was a feeling of mutual respect, and trust. When we trust the person providing constructive criticism, we are far more likely to receive the message with an open heart and mind. This speaks to psychological safety between an employee and their leader, and opens lines of communication. Also refreshing in these exchanges was Jessica's openness to learning, and taking on different perspectives. Sometimes, in the position of coach or counsellor, there is an expectation that one must be an expert, and have the last word - Jessica was open to new ways of thinking and doing, and this made it a learning experience for us both. Jessica's style is engaging, empathetic, supportive, and creative. I am excited about her new venture #Lighthouse Counselling & Wellness and recommend her services.
Gordon Stewart
Jessica combines a unique skillset to bring clarity and insight to any situation. Her strength as a coach and mentor is her ability to clearly hear what people are telling her. She can hear through the
Jordan Wong
Jessica's talent is only out shinned by her kindness. Jessica was able to empower a team of be greater than the sum of their parts through coaching. Jessica practices what she preaches and ensures everyone in her sphere of influence is valued and psychologically safe. Jessica is a true courageous and kind leader.
Suzannah (DiMarco) Roy
As a Business Improvement Coach, I reported directly to Jessica, who was Manager of Continuous Process Improvement at Algonquin College. She would often accompany me as I coached a Senior Executive, acting as "second coach" to observe and critique my competency in moving an executive closer to their goal. Jessica would sit silently, observing during my coaching, and immediately after, we would find a quiet spot to dissect the exchange in terms of what techniques worked well, and where there were opportunities for improvement in my coaching skill. What I most valued during these exchanges was a feeling of mutual respect, and trust. When we trust the person providing constructive criticism, we are far more likely to receive the message with an open heart and mind. This speaks to psychological safety between an employee and their leader, and opens lines of communication. Also refreshing in these exchanges was Jessica's openness to learning, and taking on different perspectives. Sometimes, in the position of coach or counsellor, there is an expectation that one must be an expert, and have the last word - Jessica was open to new ways of thinking and doing, and this made it a learning experience for us both. Jessica's style is engaging, empathetic, supportive, and creative. I am excited about her new venture #Lighthouse Counselling & Wellness and recommend her services.
Gordon Stewart
Jessica combines a unique skillset to bring clarity and insight to any situation. Her strength as a coach and mentor is her ability to clearly hear what people are telling her. She can hear through the
Jordan Wong
Jessica's talent is only out shinned by her kindness. Jessica was able to empower a team of be greater than the sum of their parts through coaching. Jessica practices what she preaches and ensures everyone in her sphere of influence is valued and psychologically safe. Jessica is a true courageous and kind leader.
Suzannah (DiMarco) Roy
As a Business Improvement Coach, I reported directly to Jessica, who was Manager of Continuous Process Improvement at Algonquin College. She would often accompany me as I coached a Senior Executive, acting as "second coach" to observe and critique my competency in moving an executive closer to their goal. Jessica would sit silently, observing during my coaching, and immediately after, we would find a quiet spot to dissect the exchange in terms of what techniques worked well, and where there were opportunities for improvement in my coaching skill. What I most valued during these exchanges was a feeling of mutual respect, and trust. When we trust the person providing constructive criticism, we are far more likely to receive the message with an open heart and mind. This speaks to psychological safety between an employee and their leader, and opens lines of communication. Also refreshing in these exchanges was Jessica's openness to learning, and taking on different perspectives. Sometimes, in the position of coach or counsellor, there is an expectation that one must be an expert, and have the last word - Jessica was open to new ways of thinking and doing, and this made it a learning experience for us both. Jessica's style is engaging, empathetic, supportive, and creative. I am excited about her new venture #Lighthouse Counselling & Wellness and recommend her services.
Experience
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LightHouse Counselling and Wellness
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Canada
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Hospitals and Health Care
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1 - 100 Employee
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Founder
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Mar 2021 - Present
When you need a little help, let there be light to guide your way. At LightHouse Counselling and Wellness, we provide coaching and mental health counselling and consulting services for children, parents, families, and organizations. When you need a little help, let there be light to guide your way. At LightHouse Counselling and Wellness, we provide coaching and mental health counselling and consulting services for children, parents, families, and organizations.
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Algonquin College of Applied Arts and Technology
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Canada
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Higher Education
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700 & Above Employee
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Manager, Continuous Improvement
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Dec 2018 - Jun 2021
I provide strategic and operational oversight and guidance on continuous improvement and LEAN management at the College. I have the pleasure of working directly with the President and Executive team on the identification, prioritization, and implementation of improvement initiatives that support the strategic plan. Developed and currently deliver training to thousands of College employees in LEAN, and I oversee a team of business improvement coaches who directly support employees with their continuous improvement initiatives. Founder of the Ottawa Lean Community of Practice, where over 100 LEAN enthusiasts crossing many sectors come together to learn about continuous improvement. Show less
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Crossroads Children's Mental Health Centre
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Canada
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Mental Health Care
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1 - 100 Employee
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Manager
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Jun 2015 - Nov 2018
Provided strategic and operational leadership for a non-profit mental health organization supporting children and their families. Oversaw the provision and evaluation of services ensuring consistency and alignment with the vision and mission of the organization, and with legislative, professional, accreditation, and agency standards. Passionately represented the organization and supported many mental health community priorities by participating on various committees, including the infant and early childhood mental health steering committee, the system of care working group, the postvention community response committee, cross-sectoral mental health and day treatment committee, and the coordinated referral and analysis committee. Show less
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Clinical Supervisor
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Dec 2010 - Jun 2015
Provided clinical supervision and leadership for the counselling, day treatment and home based teams.
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Child and Family Therapist
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Jun 2007 - Nov 2011
Provided mental health counselling services to individuals, couples, and families.
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Royal Ottawa Mental Health Centre
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Ottawa, Ontario, Canada
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Research Assistant
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2005 - 2007
Organized and facilitated many research activities pertaining to mood disorders. Some activities included the completion of literature reviews, collecting and collating data, and conducting clinical interviews with patients. Organized and facilitated many research activities pertaining to mood disorders. Some activities included the completion of literature reviews, collecting and collating data, and conducting clinical interviews with patients.
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Education
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2005 - 2007
Yorkville University
MA, Behavioural Science - Counselling Psychology -
2019 - 2020
Leading Edge Academy Online
Black Belt, Lean & Six Sigma -
2018 - 2018
Leading Edge Academy Online
Green Belt (Health Care), Lean & Six Sigma -
2016 - 2016
Leading Edge Academy Online
Yellow Belt (Health Care), Lean & Six Sigma -
2010 - 2011
Ontario Institute for Studies in Education of the University of Toronto
Level 1 & 2 Cybercounselling, Counseling Psychology -
2001 - 2004
Carleton University
BA Honors, Psychology
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