Jessica Hoang

Director of Ecommerce and Strategic Planning at Lofta
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Contact Information
us****@****om
(386) 825-5501
Location
Los Angeles, US

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Experience

    • United States
    • Retail Health and Personal Care Products
    • 1 - 100 Employee
    • Director of Ecommerce and Strategic Planning
      • Nov 2022 - Present

      San Diego, California, United States

    • Manager of Client Services
      • Jul 2021 - Nov 2022

    • Client Specialist
      • Oct 2020 - Jul 2021

    • United States
    • Insurance
    • 1 - 100 Employee
    • Medical Case Coordinator
      • Aug 2017 - Sep 2020

      Culver City, California -Manage the training team to on-board new case processing and clinical staff employees, and introduce foundational practices and protocols (implement and optimize training material) -Compose explicit and detailed case reports with patient clinical information: inclusive of reviewed services, and simplified rationales, with critical quality assurance -Coordinate with physicians in a diverse and specialized network to produce high quality medical cases -Diligently correspond… Show more -Manage the training team to on-board new case processing and clinical staff employees, and introduce foundational practices and protocols (implement and optimize training material) -Compose explicit and detailed case reports with patient clinical information: inclusive of reviewed services, and simplified rationales, with critical quality assurance -Coordinate with physicians in a diverse and specialized network to produce high quality medical cases -Diligently correspond interdepartmentally and externally (direct client-facing interactions) to streamline workflow and assure prompt delivery of reviews -Coordinate among several workflow teams while playing an integral role in the dynamics of a client-based peer review team, monitoring general emails, and coordinating submitted chat and phone queue items Show less

    • Emergency Medical Technician
      • Jul 2017 - Dec 2018

      Los Angeles -Executed life-support skills to efficiently and safely transport emergent patients -Monitored and provided as-needed medical care -Assessed patient conditions through in-depth physical and verbal examinations -Maintained current knowledge of treatment protocols and response requirements

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Clinical Care Extender
      • Sep 2015 - Jun 2017

      Greater Los Angeles Area -Worked as a clinical intern in various hospital departments, including oncology, medical/surgery, pediatrics, and the emergency room -Assisted specialty nurses and certified nurse assistants with routine patient care -Shadowed physicians, and observed unique procedures

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Clinical Laboratory Intern
      • Apr 2012 - Jun 2012

      Greater San Diego Area -Shadowed technicians from various clinical laboratory departments, including hematology, microbiology, pathology, immunology, virology, and blood bank -Worked as an interdepartmental liaison, and communicated directly with hospital personnel and patients seeking acute respiratory and cardiac care

Education

  • University of California, Los Angeles
    Bachelor of Applied Science (B.A.Sc.), Physiology, General
    2013 - 2017
  • High Tech High
    High School Diploma, A
    2009 - 2013

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