Jessica Hernando

Supervisor at University Medical Center of El Paso (UMC)
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Contact Information
us****@****om
(386) 825-5501
Location
El Paso, US

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Credentials

  • Tennessee State Medical Laboratory Supervisor License
    Tennessee Medical Laboratory Board
    Jul, 2022
    - Nov, 2024
  • Medical Laboratory Scientist (ASCP-MLS)
    ASCP BOC
    Aug, 2004
    - Nov, 2024

Experience

    • United States
    • Hospitals and Health Care
    • 400 - 500 Employee
    • Supervisor
      • Feb 2023 - Present

      Blood Bank Blood Bank

    • United States
    • Consumer Services
    • 100 - 200 Employee
    • Medical Technologist
      • Sep 2022 - Dec 2022

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Medical Technologist
      • Jan 2022 - Sep 2022

      Generalist trained in all departments Generalist trained in all departments

    • United States
    • Hospitals and Health Care
    • 400 - 500 Employee
    • Lab Manager
      • Oct 2020 - Jan 2022

      Managed Blood Bank, Core Lab, Point of Care Testing and Special Chemistry • Excellent Customer Service Skills • Responsible for maintaining employee files as per CAP standard requirements • Worked closely with my designated departments and shifts by meeting at regular intervals to assist in making their department more efficient • Efficient with Monthly Operating Reports, Budgeting and Finance system, ODB (formerly Action OI) • Efficient with Payroll system and Associate… Show more Managed Blood Bank, Core Lab, Point of Care Testing and Special Chemistry • Excellent Customer Service Skills • Responsible for maintaining employee files as per CAP standard requirements • Worked closely with my designated departments and shifts by meeting at regular intervals to assist in making their department more efficient • Efficient with Monthly Operating Reports, Budgeting and Finance system, ODB (formerly Action OI) • Efficient with Payroll system and Associate Evaluations • Able to justify additional positions for a rapidly growing hospital system • Tasked with taking over the issue of the overflowing morgue during the peak of Covid and smoothed out the process by coordinating ambulance services/Medical Examiner office/Patient Financial Services (Registration) that is still used today • Coordinated with several departments for in-services for Fire Drills, Patient Safety, hospital initiatives, etc. • Responsible for the Patient Related Occurrence System • IRB sample screening and participation • Volunteered to be the superuser for the API project • Basic knowledge of Cobblestone and Contracts • Able to train other managers and supervisors to work efficiently and give them the tools they need to succeed • Competent to work the bench in blood bank • Technical Supervisor for Special Chemistry

    • Blood Bank Supervisor
      • Dec 2012 - Oct 2020

      • Work on the bench regularly to keep technical skills up • On call 24/7 • Monitor Quality Management and Process Improvement Programs for Pathologists as well as the Trauma Department • Monitor department Quality Control • Work closely with the Level 1 Trauma Department • Ensure specimens are tested accurately and in a timely manner • Review results for errors, ensure discrepancies are corrected • Review and correct any patient related issues • Provide technical… Show more • Work on the bench regularly to keep technical skills up • On call 24/7 • Monitor Quality Management and Process Improvement Programs for Pathologists as well as the Trauma Department • Monitor department Quality Control • Work closely with the Level 1 Trauma Department • Ensure specimens are tested accurately and in a timely manner • Review results for errors, ensure discrepancies are corrected • Review and correct any patient related issues • Provide technical guidance for technologists and technicians • Train new associates • Scheduling for associates • Assess competency for 14 direct reports • Order inventory and maintain levels to ensure the department runs efficiently • Monitor blood product inventory documents from blood supplier and exercise credit allowance option often • Validate new instruments and methods • Formal training for both the Neo and Echo instruments by Immucor • Well trained for troubleshooting instruments • Oversee maintenance of instruments by reviewing daily Quality Control, daily, weekly, monthly and yearly maintenance logs • Oversee quality checks of refrigerators, freezers, incubators, plasma thawers, manual pipettes, thermometers, transport containers • Regulatory oversight for development and maintenance of policies and procedures that are compliant with CAP, AABB and FDA. • Track, trend and report blood utilization to include discard rate, Crossmatch to Transfusion Ratio and appropriate blood usage through set algorithms • Assist in therapeutic phlebotomies • Excellent customer service skills • Ensure the department works in sync with the other departments in the hospital

    • Medical Technologist
      • Aug 2003 - Dec 2012

      • Worked in Blood Bank, Chemistry, Coagulation, Hematology, basic Microbiology and Urinalysis • As a charge tech, provided guidance and help to fellow associates, doctors and nurses whenever needed • Performed daily maintenance and daily Quality Control on instruments

Education

  • The University of Texas at El Paso
    Clinical Laboratory Science/Medical Technology/Technologist
    1998 - 2004
  • The University of Texas Medical Branch
    Specialty in Blood Bank Technology, Blood Bank Technology Specialist
    2014 - 2015

Community

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