Jessica Hendon CERP

VP, Physical & Information Security at Blackhawk Bank
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Contact Information
us****@****om
(386) 825-5501
Location
Rockford, Illinois, United States, US
Languages
  • English -

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Bio

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5.0

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Ryan Cooper

Jessica is a very hard-working, attentive, and efficient person. She has accomplished very much, and will be an asset to any group or employer that she works with.

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Credentials

  • Certified Enterprise Risk Professional
    American Bankers Association
    Feb, 2022
    - Nov, 2024
  • Retired - Certified Financial Services Security Professional CFSSP
    American Bankers Association
    Oct, 2012
    - Nov, 2024

Experience

  • Blackhawk Bank
    • United States
    • Banking
    • 100 - 200 Employee
    • VP, Physical & Information Security
      • Mar 2018 - Present

  • Alpine Bank Illinois
    • United States
    • Banking
    • 1 - 100 Employee
    • AVP, Information & Physical Security Officer
      • Jul 2014 - Feb 2018

      Created and implemented Information Security and Cybersecurity Programs. Completed IT and cyber assessments, with results being reported to the Board along with recommendations to improve maturity posture. Guide product owners through potential new vendor assessments as well as review SOC reports. Assist with Business Continuity Planning and Disaster Recovery. Reside on Information Technology and Risk Management Committees representing both of my areas of risk. Participate in peer groups to stay up-to-date on current security trends and alerts. Maintain responsibility for all physical security aspects from previous position. Show less

    • Security Officer & Loss Prevention Supervisor
      • Sep 2007 - Sep 2014

      Developed, implemented and administered all aspects of the Bank’s Physical Security Program. Reported to the Board on the effectiveness of the Program with recommendations for improvements. Identified, analyzed and controlled existing and potential safety hazards for 15 branches. Including implementing systems and procedures to comply with bank security requirements. Investigated, in conjunction with Human Resources, incidents involving employee misconduct. Hired, trained and managed a staff of 3 Loss Prevention Specialists. Assisted in creating a Red Flag Program and annually reported on its success to Senior Management. Show less

    • Loss Prevention Specialist
      • Sep 2004 - Sep 2007

      Utilized transaction analysis software to identify suspects. Researched suspect transactions, including contacting customers and other financial institutions. Assisted customers through fraud incidents. Networked with local law enforcement and filed police reports on behalf of the bank. Processed legal documents presented to the bank.

  • AmCore Bank N.A.
    • Rockford, Illinois Area
    • Teller
      • Jun 2003 - Aug 2004

Education

  • Northern Illinois University
    MBA, All areas of business
  • Northern Illinois University
    B.S., Finance

Community

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