Jessica Harlina

General Manager at Bamboe Inn Homestay
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Bandar Lampung, ID
Languages
  • English Native or bilingual proficiency
  • Indonesian Native or bilingual proficiency
  • Melayu Professional working proficiency

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Bio

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Experience

    • Indonesia
    • Hospitality
    • 1 - 100 Employee
    • General Manager
      • Nov 2018 - Present

      1. Oversee the operations functions of the hotel, as per the Organizational chart. 2. Hold regular briefings and meetings with all head of departments. 3. Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards. 4. Handling complaints, and oversee the service recovery procedures. 5. Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget. 6. Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. 7. Ensure all decisions are made in the best interest of the hotels and management. 8. Deliver hotel budget goals and set other short and long term strategic goals for the property. 9. Developing improvement actions, carry out costs savings. 10. Ensure that monthly financial outlooks for Rooms,Food & Beverage, Admin & General, on target and accurate. 11. Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management programs. 12. Prepare a monthly financial reporting for the owners and stake holders. 13. Draw up plans and budget (revenues, costs, etc.) for the owners. 14. Helping in the procurement of operating supplies and equipment, and contracting with third-party 15. Act as a final decision maker in hiring a key staffs. 16. Coordination with HOD's for the execution of all activities and functions. 17. Overseeing and managing all departments and working closely with department heads on a daily basis. 18. Manage and develop the Hotel Executive team to ensure career progression and development. 19. Be accountable for responsibilities of department heads and take ownership of all guest complaints. 20. Provide effective leadership to hotel team members. 21. Lead in all aspects of business planning. 22. Respond to audits to ensure continual improvement is achieved. Show less

    • Marketing Director
      • Sep 2018 - Present

      1. Direct and manage company's marketing strategies on both online and offline platform2. Responsible on agreement with the third parties on distributing the products and services3. Create and execute creative idea on marketing

    • Social Media Marketing
      • Mar 2016 - Sep 2018

      Maintaining Social Media Platform such as Instagram, Facebook, Twitter, Gmail, dan Online Booking.

  • SALT Visual Solution
    • Tangerang, Lippo Karawaci
    • Art Director
      • Jan 2015 - Apr 2019

      My responsibilities including producing a visual product that has a great impact to the people and society. My responsibilities including producing a visual product that has a great impact to the people and society.

    • Hospitality
    • 400 - 500 Employee
    • Graphic Designer
      • Sep 2016 - Sep 2018

      1. Develop all design for online and print material, logos and website as per brand guideline 2. Ensure all work is completed within the required time frame and with a high level of attention to detail 3. Determine layout and size of all illustrative material 4. Demonstrate creative flair and originality in all work 5. Think creatively to produce new ideas and concepts 6. Working within a team environment and participating in group discussions and ability to present ideas 7. Review all layout and suggest improvements 8. Obtain approval prior to submission or placement of all work 9. Coordinate with third parties and agencies where required to complete projects 10. Other projects as required by the Group Director of Marketing Communications Show less

  • National Comission on Tobacco Control
    • Greater Jakarta Area, Indonesia
    • Graphic Design Intern
      • Jan 2015 - Apr 2015

Education

  • Universitas Pelita Harapan (UPH)
    Bachelor of Arts (B.A.), Graphic Design
    2010 - 2015
  • Xaverius Pahoman Bandar Lampung
    Senior High School, Science
    2008 - 2010

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